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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

He’s also a big believer in the agile DevOps concept of “shifting left” when it comes to technology — performing testing and evaluation early in the development process, generally before code is written — and “shifting right” when it concerns talent, where his vision for eliminating Toyota’s service desk is an example.

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Using the Cloud as a Tool to Achieve Business Goals

CIO Business Intelligence

Cloud has become a key enabler for organizations to develop, grow and compete in today’s marketplace and can bring speed, agility, resilience and visibility. Enterprise transformation demands change management and navigating skillsets so employees can operate with confidence and evolve with the business. Watch Costs.

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