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ChatGPT, the rise of generative AI

CIO Business Intelligence

Some examples are originating from Microsoft , Amazon Web Service , Google , IBM , and more, plus from partnerships among players. Enterprise applications of conversational AI today leverage responses from either a set of curated answers or results generated from searching a named information resource.

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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

He’s also a big believer in the agile DevOps concept of “shifting left” when it comes to technology — performing testing and evaluation early in the development process, generally before code is written — and “shifting right” when it concerns talent, where his vision for eliminating Toyota’s service desk is an example.