article thumbnail

Micro transformation: Driving big business benefit through quick IT wins

CIO Business Intelligence

Micro transformations are a strategic approach to digital evolution, enabling IT leaders to innovate without disrupting business continuity. Users can now manage pet insurance by securely viewing policies, chatting live with customer service, editing pet profiles, and submitting and tracking claims.

article thumbnail

Fountainhead: What IT Can Learn From the Bean Counters

Fountainhead

Software use & metering, + Cost allocation: As above, this continues to be a hot topic -- if youre doing chargebacks, you need to monitor how (and by whom) software is being used. So, lots of interesting topics on licensing, metering, etc., SW asset management : Another subset of above. ► November. (1). ► July.