Insurers are joining fintech party

Computer Weekly

Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope

Influential National Association of Insurance Commissioners (NAIC) Moves On Cyber

CTOvision

Cybersecurity practitioners and policymakers have long been discussing the potential positive benefits of smart insurance policy and standards to reduce risk. The National Association of Insurance Commissioners (NAIC) is the U.S. By Bob Gourley.

The Insurance Industry Is A Prime Target For AI Technologies And Solutions

Forrester IT

In their quest to become digital insurers, insurance carriers have a revolutionary opportunity to improve their businesses with new and emerging artificial intelligence (AI) technologies. It is certainly a balancing act to find that perfect peanut butter-and-jelly combination of operational efficiency and customer engagement, however I believe many insurance carriers to be up to the […]. artificial intelligence (AI) customer experience Insurance risk management

Health Insurers Must Improve Member Experience Now or Be Replaced

Forrester IT

Improve Your Member Experience Now or Be Replaced Oscar Health is leading with a customer-centric business model and using technology to transform the future of health insurance.

The Insurance Industry and Big Data

Eric D. Brown

How would you feel if you got a letter in the mail from your insurance company telling you that your insurance rates have increased due to your social media activity? Big data has given insurance companies the ability to mine social media for all sorts of activities.

Do Independent Contractors Need Business Insurance?

Computer Weekly

What you need to know about business insurance as an independent contractor

Expanding Through M&A in the Insurance Industry

Perficient - Digital Transformation

Yet even as insurance companies lean on M&A for growth, every insurance company requires a more comprehensive program to achieve its growth targets. — To learn what else is driving growth, productivity, and efficiency, download our new guide: 2018 State of the Insurance Industry. M&A is always on the table, as it can provide quicker access to more customers through geographic expansion, as well as new business lines and capabilities.

Axa offers on-demand insurance via mobile app

Computer Weekly

Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers

Taking the Canadian Insurance Industry Digital

Cloud Musings

McKinsey & Company Founded in 1871, Economical Insurance operates within the old and relatively static Property and Casualty (P&C) insurance industry. Economical sees itself as the insurance company “For Canadians by Canadians.”

Security Think Tank: Six key factors in cyber insurance

Computer Weekly

What should organisations consider if they are to prepare for cyber insurance

[Guide] 2018 State of the Insurance Industry

Perficient - Digital Transformation

Creating value for customers, employees, partners, and shareholders has always been the core objective of insurance companies. Our new guide highlights the: State of the insurance industry based on our own insights, as well as those from leaders in the space. Most significant challenges diversified insurance, life insurance, and property and casualty insurance companies face and how they are solving them.

Malaysian insurer partners IT supplier to tailor cyber security policies

Computer Weekly

Partnership is in response to requests from AIG customers for a more comprehensive risk management approach to cyber insurance

Security Think Tank: Lower insurance premiums through security certification

Computer Weekly

What should organisations consider if they are to prepare for cyber insurance

Embracing Strategic Initiatives in the Insurance Industry

Perficient - Digital Transformation

Today, insurance companies remain heavily focused on growth, productivity, and efficiency. The answers to these big questions lie in the strategic initiatives that insurance companies must embrace to move their business forward. To learn about them, download our new guide: 2018 State of the Insurance Industry. That is, how can they generate more revenue and increase profitability? How can they get a bigger piece of the pie in a market that offers customers so many options?

Insurer launches UK’s first driverless car policy

Computer Weekly

Specialist motor insurance provider Adrian Flux introduces new contract terms for a driverless car insurance policy

Enabling Key Stakeholders in the Insurance Industry

Perficient - Digital Transformation

Ensuring that agents and brokers have the best tools to evaluate and close opportunities can be a real differentiator for insurance companies. — To learn what else is driving growth, productivity, and efficiency, download our new guide: 2018 State of the Insurance Industry.

Different Year, Same Health Insurer CX Index Story

Forrester IT

Health insurers know why customer experience is critical — CX leaders grow revenue faster than laggards, can charge more for their products, and have a higher brand preference. Health insurers’ average CX Index score once again remained flat in 2018, with […]. But based on Customer Experience Index (CX Index™) data, the how continues to be a challenge. age of the customer

Insurance brokers fume as SSP Worldwide suffers new cloud outage

Computer Weekly

Insurance brokers outline dismay at fresh round of service problems so soon after September's two-week cloud outage

Customer Experience Index Reveals Brands Lack Human Connection

Forrester IT

automotive banking customer emotion customer experience customer experience index (CX Index) emotion Insurance loyalty retail

Cyber Insecurity: A Boon for Insurers

CTOvision

Do you have good cyber insurance? An explosion in perceived cyber threats will lead to an explosion of attention to managing cyber risk, and that attention means booming business for cyber insurers. Randy Milanoff , a lawyer for insurance provider White & Williams, compares the Target data breach to ten Super Bowl advertisement for cyber insurers. By ShannonPerry. We’ve written plenty about data breaches.

Insurance broker Simply Business ditches legacy MPLS for SD-WAN

Computer Weekly

Insurance business finds networking a breeze after ditching its unresponsive managed services provider and implementing VeloCloud’s latest software-defined wide area network technology

WAN 138

Insurance banana skins

IT Toolbox

When the insurance industry gets seriously worried about something, it means that seriously big money is involved

Transforming With Optimism in the Insurance Industry

Perficient - Digital Transformation

Mario Greco, CEO of Zurich Insurance Group, one of the world’s largest insurance companies, sat down with CNBC following the release of the company’s Q4 2017 earnings. Even after a year full of natural disasters (2017 happens to be the costliest year on record for the global insurance industry) and the potential financial burden (i.e., more claims) that climate change can place on insurers moving forward, the overall feeling about the future is optimistic.

Investing in Technology Across the Board in Insurance

Perficient - Digital Transformation

— To learn what else is driving growth, productivity, and efficiency, download our new guide: 2018 State of the Insurance Industry. Technology investment is an essential component of most strategic growth and operational efficiency initiatives. Technology comes in two parts. There’s the front-end technology that customers experience. There’s also the back-end technology that other stakeholders (i.e.,

Insurers face same legacy system battle as retail banks

Computer Weekly

The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems

Auto And Home Insurer CX Inches Up Slightly In 2018

Forrester IT

Seven auto and home insurers saw a statistically significant change to their Customer Experience Index (CX Index™) scores in 2018. Insurers should not get too excited, though. As a result, the average score for the industry has moved up one point since 2017. Despite this small lift, most policyholders in the US saw little or no […]. age of the customer

Meet Ameet Bakshi: The Insurance CloudMASTER®

Cloud Musings

Powered by Singapore-based Big Data start-up Crayon Data , BigData-MadeSimple.com tapped the insurance industry as being at the forefront of integrating cloud technology into their digital eco system.

Complying With Health Insurance Portability and Accountability Act (HIPAA) Security Rules

CTOvision

The post Complying With Health Insurance Portability and Accountability Act (HIPAA) Security Rules appeared first on CTOvision.com. CTO Cyber Security Health Information Technology for Economic and Clinical Health Act Health Insurance Portability and Accountability Act

Video: Boost Customer Engagement With Personalized Video

Forrester IT

When a car insurance company wanted to boost customer engagement during the onboarding process, it turned to personalized video. And the videos resonated with the customers of Geoffrey Insurance: An overwhelming majority of them watched the entire video. […]. Insurance video & teleconferencing auto ellen carney insurance motor Nick Barber personalized video technology UK video

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Security Think Tank: Understand data assets and risks for insurance success

Computer Weekly

What should organisations consider if they are to prepare for cyber insurance

O2 offers internet of things-backed motor insurance

Computer Weekly

Mobile network O2 expands its reach into the vehicle insurance market with the launch of an internet of things monitoring service

Security Think Tank: Cyber insurance – factor in all costs and obligations

Computer Weekly

What should organisations consider if they are to prepare for cyber insurance

Australian organisations forced to take cyber insurance seriously

Computer Weekly

The take-up of cyber security insurance in Australia remains low, but it could increase if data breach notification regulations come into force

Security Think Tank: Back up risk assessment with broker advice on cyber insurance

Computer Weekly

What should organisations consider if they are to prepare for cyber insurance

Security Think Tank: Cyber insurance a great complement to good security practice

Computer Weekly

What should organisations consider if they are to prepare for cyber insurance