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Insurers are spending billions of dollars to modernize claims management. Traditional insurance carriers such as China Pacific Insurance (CPIC) are investing in emerging technologies such as AI, which is among the top technologies to invest in for insurance companies in 2020. CPIC has accelerated its transformation into a digital insurer by applying computer vision in […]. MORE
Mario Greco, CEO of Zurich Insurance Group, one of the world’s largest insurance companies, sat down with CNBC following the release of the company’s Q4 2017 earnings. Even after a year full of natural disasters (2017 happens to be the costliest year on record for the global insurance industry) and the potential financial burden (i.e., more claims) that climate change can place on insurers moving forward, the overall feeling about the future is optimistic. MORE
Forrester has curated a list of companies that are delivering virtual care services and support for health insurers, healthcare providers, employers, and consumers during the COVID-19 pandemic. MORE
Partnership is in response to requests from AIG customers for a more comprehensive risk management approach to cyber insurance MORE
Cybersecurity practitioners and policymakers have long been discussing the potential positive benefits of smart insurance policy and standards to reduce risk. The National Association of Insurance Commissioners (NAIC) is the U.S. By Bob Gourley. MORE
Do you have good cyber insurance? An explosion in perceived cyber threats will lead to an explosion of attention to managing cyber risk, and that attention means booming business for cyber insurers. Randy Milanoff , a lawyer for insurance provider White & Williams, compares the Target data breach to ten Super Bowl advertisement for cyber insurers. By ShannonPerry. We’ve written plenty about data breaches. MORE
Half of global organizations still don’t have cyber insurance, despite the majority believing cyber-attacks will increase next year, according to FireEye. The security vendor polled 800 CISOs and senior executives across the globe to compile its new Cyber Trendscape Report. More than half (56%) said they believe the risk of attacks will grow next year and 51% […]. MORE
Japanese insurance company Fukoku Mutual Life Insurance replaces 34 members of its claims assessment team with IBM Watson MORE
As insurers look at the end of the industry’s big cash cow—private passenger auto insurance—many have amped up their small business lines. Big tech, telcos, and insurtechs are also breathing down the necks of traditional small business insurers. MORE
As Hurricane Willa rapidly moves closer to the US border, how are insurance companies preparing for this next calamity? The rise in natural catastrophes puts mounting pressure on insurance margins. ForecastView Insurance MORE
But how are these new developments impacting cyber insurance rates? COVID-19 is raising cyber insurance rates. At first glance, the driving force behind higher cyber insurance rates would seem to be more incidents leading to more expensive policy premiums. MORE
Seven auto and home insurers saw a statistically significant change to their Customer Experience Index (CX Index™) scores in 2018. Insurers should not get too excited, though. As a result, the average score for the industry has moved up one point since 2017. Despite this small lift, most policyholders in the US saw little or no […]. age of the customer MORE
Health insurers know why customer experience is critical — CX leaders grow revenue faster than laggards, can charge more for their products, and have a higher brand preference. Health insurers’ average CX Index score once again remained flat in 2018, with […]. But based on Customer Experience Index (CX Index™) data, the how continues to be a challenge. age of the customer MORE
What should organisations consider if they are to prepare for cyber insurance MORE
Given the pace of social change and technological innovation, the future of insurance is very interesting! MORE
How would you feel if you got a letter in the mail from your insurance company telling you that your insurance rates have increased due to your social media activity? Big data has given insurance companies the ability to mine social media for all sorts of activities. MORE
Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers MORE
This makes good home insurance vital. Because I am an insurance geek and cover insurance at Forrester, insurance companies that get me as a customer are rather […]. age of the customer customer experience Insurance user experience promoted MORE
Planck, a startup leveraging AI and machine learning to underwrite commercial insurance risk, raised $16 million in venture capital. Read More. MORE
In 2019, the pressure on insurance business and technology leaders isn’t letting up. age of the customer digital business Insurance technology AI digital digital insurance digital strategy disruption insurance insurtech legacy systems MORE
What should organisations consider if they are to prepare for cyber insurance MORE
In their quest to become digital insurers, insurance carriers have a revolutionary opportunity to improve their businesses with new and emerging artificial intelligence (AI) technologies. It is certainly a balancing act to find that perfect peanut butter-and-jelly combination of operational efficiency and customer engagement, however I believe many insurance carriers to be up to the […]. artificial intelligence (AI) customer experience Insurance risk management MORE
$500 billion: That’s the amount of money that moves around from both non-real estate inheritances and life insurance settlements every year in the US. Age of the Customer customer experience beneficiary best practices claim insurance survivor MORE
Read Elana Ashanti Jefferson list top ten reasons why companies, small and big, should buy cyber insurance on Property Casualty 360 : In a move that reflects the growing urgency for companies, organizations and institutions worldwide to proactively face down and mitigate cybercrime, Beazley, a longtime cyber insurance market leader, announced recently that it has […]. MORE
In 2020, insurance companies will battle back against the market changes by focusing on three key areas. Read Forrester's predictions for the insurance industry here. age of the customer Insurance prediction promoted MORE
Creating value for customers, employees, partners, and shareholders has always been the core objective of insurance companies. Our new guide highlights the: State of the insurance industry based on our own insights, as well as those from leaders in the space. Most significant challenges diversified insurance, life insurance, and property and casualty insurance companies face and how they are solving them. MORE
automotive banking customer emotion customer experience customer experience index (CX Index) emotion Insurance loyalty retail MORE
Yet even as insurance companies lean on M&A for growth, every insurance company requires a more comprehensive program to achieve its growth targets. — To learn what else is driving growth, productivity, and efficiency, download our new guide: 2018 State of the Insurance Industry. M&A is always on the table, as it can provide quicker access to more customers through geographic expansion, as well as new business lines and capabilities. MORE
Insurance digital and application teams are executing their digital roadmap and commercializing their new thinking faster than ever before. Digital is now the essence of how customers engage and how carriers and agents operate. The result? MORE
I work with digital execs at global insurance firms that are in the throes of digital transformation. And one of the top inquiries that I’ve received from our insurance clients is: what is the ROI of digital transformation? The time has come for insurers to take a hard look at their digital investments to date. […]. age of the customer Insurance MORE
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Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope MORE
Today, insurance companies remain heavily focused on growth, productivity, and efficiency. The answers to these big questions lie in the strategic initiatives that insurance companies must embrace to move their business forward. To learn about them, download our new guide: 2018 State of the Insurance Industry. That is, how can they generate more revenue and increase profitability? How can they get a bigger piece of the pie in a market that offers customers so many options? MORE
How will the “whats” of insurance — underwriting, claims, and compliance — translate into new “hows” in 2019? Watch the video below for more information on what’s driving changes in insurance business strategy and the tech that enables it. MORE
As my colleague Ted Schadler stated (and I agree), digital transformation is in a sorry state. The term “digital transformation” has been constantly mentioned over the past few years, even becoming some enterprises’ North Star. But digital transformation can be a puzzle for business and technology leaders. When my colleague Meng Liu and I attended [… MORE
When the insurance industry gets seriously worried about something, it means that seriously big money is involved MORE
Walmart quietly launched Walmart Insurance Services LLC. The new business entity moves Walmart beyond just offering education on insurance to selling health insurance policies. MORE
The post Complying With Health Insurance Portability and Accountability Act (HIPAA) Security Rules appeared first on CTOvision.com. CTO Cyber Security Health Information Technology for Economic and Clinical Health Act Health Insurance Portability and Accountability Act MORE
Hi Marley, a startup developing an AI-imbued messaging platform for insurance carriers, raised $8 million in venture capital. Read More. MORE
Insurtechs have brought innovation across the insurance value chain. Incumbents can’t stand still, especially as these nimble, digitally conscious startups disrupt insurance or bring capabilities that drive business efficiency. MORE
Insurance Related Topics Forrester IT
SEPTEMBER 10, 2019
As insurers look at the end of the industry’s big cash cow—private passenger auto insurance—many have amped up their small business lines. Big tech, telcos, and insurtechs are also breathing down the necks of traditional small business insurers.
Forrester IT
MAY 14, 2019
In 2019, the pressure on insurance business and technology leaders isn’t letting up. age of the customer digital business Insurance technology AI digital digital insurance digital strategy disruption insurance insurtech legacy systems
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Forrester IT
MAY 16, 2019
This makes good home insurance vital. Because I am an insurance geek and cover insurance at Forrester, insurance companies that get me as a customer are rather […]. age of the customer customer experience Insurance user experience promoted
Forrester IT
AUGUST 14, 2019
Given the pace of social change and technological innovation, the future of insurance is very interesting!
Forrester IT
JULY 13, 2020
Walmart quietly launched Walmart Insurance Services LLC. The new business entity moves Walmart beyond just offering education on insurance to selling health insurance policies.
Forrester IT
FEBRUARY 4, 2020
Insurers are spending billions of dollars to modernize claims management. Traditional insurance carriers such as China Pacific Insurance (CPIC) are investing in emerging technologies such as AI, which is among the top technologies to invest in for insurance companies in 2020. CPIC has accelerated its transformation into a digital insurer by applying computer vision in […].
Forrester IT
JANUARY 22, 2020
I work with digital execs at global insurance firms that are in the throes of digital transformation. And one of the top inquiries that I’ve received from our insurance clients is: what is the ROI of digital transformation? The time has come for insurers to take a hard look at their digital investments to date. […]. age of the customer Insurance
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Forrester IT
OCTOBER 30, 2018
As Hurricane Willa rapidly moves closer to the US border, how are insurance companies preparing for this next calamity? The rise in natural catastrophes puts mounting pressure on insurance margins. ForecastView Insurance
Forrester IT
NOVEMBER 4, 2019
In 2020, insurance companies will battle back against the market changes by focusing on three key areas. Read Forrester's predictions for the insurance industry here. age of the customer Insurance prediction promoted
CTOvision
MARCH 14, 2015
Cybersecurity practitioners and policymakers have long been discussing the potential positive benefits of smart insurance policy and standards to reduce risk. The National Association of Insurance Commissioners (NAIC) is the U.S. By Bob Gourley.
Venture Beast
JUNE 10, 2020
Planck, a startup leveraging AI and machine learning to underwrite commercial insurance risk, raised $16 million in venture capital. Read More.
Forrester IT
JANUARY 31, 2019
The Future Will Temper Insurer Optimism In 2019 Insurance business technology teams caught a few breaks in 2018. There were fewer, though costly, insured weather losses, as well as new thinking by insurance regulators when it comes to disruptive technology.
CTOvision
FEBRUARY 13, 2019
Read Elana Ashanti Jefferson list top ten reasons why companies, small and big, should buy cyber insurance on Property Casualty 360 : In a move that reflects the growing urgency for companies, organizations and institutions worldwide to proactively face down and mitigate cybercrime, Beazley, a longtime cyber insurance market leader, announced recently that it has […].
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Forrester IT
FEBRUARY 5, 2020
Hong Kong (China) is one of the most sophisticated life insurance markets in the world which has attracted hundreds and thousands of customers from mainland China and many other places.
Forrester IT
MARCH 21, 2018
In their quest to become digital insurers, insurance carriers have a revolutionary opportunity to improve their businesses with new and emerging artificial intelligence (AI) technologies. It is certainly a balancing act to find that perfect peanut butter-and-jelly combination of operational efficiency and customer engagement, however I believe many insurance carriers to be up to the […]. artificial intelligence (AI) customer experience Insurance risk management
CTOvision
NOVEMBER 6, 2019
Half of global organizations still don’t have cyber insurance, despite the majority believing cyber-attacks will increase next year, according to FireEye. The security vendor polled 800 CISOs and senior executives across the globe to compile its new Cyber Trendscape Report. More than half (56%) said they believe the risk of attacks will grow next year and 51% […].
Computer Weekly
OCTOBER 25, 2016
Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope
Forrester IT
SEPTEMBER 10, 2019
Insurers are transforming their organizations with digital technologies. Drivers ranging from startup incubators and changing customer behavior to new risks and a potential recession are all influencing the tech investments from both carriers and agent/brokers.
CTOvision
APRIL 4, 2014
Do you have good cyber insurance? An explosion in perceived cyber threats will lead to an explosion of attention to managing cyber risk, and that attention means booming business for cyber insurers. Randy Milanoff , a lawyer for insurance provider White & Williams, compares the Target data breach to ten Super Bowl advertisement for cyber insurers. By ShannonPerry. We’ve written plenty about data breaches.
Forrester IT
AUGUST 21, 2018
Improve Your Member Experience Now or Be Replaced Oscar Health is leading with a customer-centric business model and using technology to transform the future of health insurance.
Forrester IT
APRIL 3, 2020
Forrester has curated a list of companies that are delivering virtual care services and support for health insurers, healthcare providers, employers, and consumers during the COVID-19 pandemic.
CTOvision
MAY 3, 2015
The post Complying With Health Insurance Portability and Accountability Act (HIPAA) Security Rules appeared first on CTOvision.com. CTO Cyber Security Health Information Technology for Economic and Clinical Health Act Health Insurance Portability and Accountability Act
Eric D. Brown
AUGUST 21, 2014
How would you feel if you got a letter in the mail from your insurance company telling you that your insurance rates have increased due to your social media activity? Big data has given insurance companies the ability to mine social media for all sorts of activities.
IT Toolbox
JUNE 6, 2017
When the insurance industry gets seriously worried about something, it means that seriously big money is involved
Forrester IT
JUNE 21, 2018
Health insurers know why customer experience is critical — CX leaders grow revenue faster than laggards, can charge more for their products, and have a higher brand preference. Health insurers’ average CX Index score once again remained flat in 2018, with […]. But based on Customer Experience Index (CX Index™) data, the how continues to be a challenge. age of the customer
SecureWorld News
JUNE 8, 2020
But how are these new developments impacting cyber insurance rates? COVID-19 is raising cyber insurance rates. At first glance, the driving force behind higher cyber insurance rates would seem to be more incidents leading to more expensive policy premiums.
Computer Weekly
JANUARY 5, 2017
Japanese insurance company Fukoku Mutual Life Insurance replaces 34 members of its claims assessment team with IBM Watson
Perficient - Digital Transformation
APRIL 25, 2018
Creating value for customers, employees, partners, and shareholders has always been the core objective of insurance companies. Our new guide highlights the: State of the insurance industry based on our own insights, as well as those from leaders in the space. Most significant challenges diversified insurance, life insurance, and property and casualty insurance companies face and how they are solving them.
Computer Weekly
NOVEMBER 23, 2016
Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers
Forrester IT
JUNE 21, 2018
Seven auto and home insurers saw a statistically significant change to their Customer Experience Index (CX Index™) scores in 2018. Insurers should not get too excited, though. As a result, the average score for the industry has moved up one point since 2017. Despite this small lift, most policyholders in the US saw little or no […]. age of the customer
Computer Weekly
NOVEMBER 2, 2017
What you need to know about business insurance as an independent contractor
Perficient - Digital Transformation
MAY 15, 2018
Yet even as insurance companies lean on M&A for growth, every insurance company requires a more comprehensive program to achieve its growth targets. — To learn what else is driving growth, productivity, and efficiency, download our new guide: 2018 State of the Insurance Industry. M&A is always on the table, as it can provide quicker access to more customers through geographic expansion, as well as new business lines and capabilities.
Forrester IT
JUNE 22, 2020
$500 billion: That’s the amount of money that moves around from both non-real estate inheritances and life insurance settlements every year in the US. Age of the Customer customer experience beneficiary best practices claim insurance survivor
Forrester IT
SEPTEMBER 5, 2018
automotive banking customer emotion customer experience customer experience index (CX Index) emotion Insurance loyalty retail
Perficient - Digital Transformation
MAY 8, 2018
Today, insurance companies remain heavily focused on growth, productivity, and efficiency. The answers to these big questions lie in the strategic initiatives that insurance companies must embrace to move their business forward. To learn about them, download our new guide: 2018 State of the Insurance Industry. That is, how can they generate more revenue and increase profitability? How can they get a bigger piece of the pie in a market that offers customers so many options?
Forrester IT
DECEMBER 3, 2019
Insurance digital and application teams are executing their digital roadmap and commercializing their new thinking faster than ever before. Digital is now the essence of how customers engage and how carriers and agents operate. The result?
Computer Weekly
NOVEMBER 11, 2016
What should organisations consider if they are to prepare for cyber insurance
Forrester IT
APRIL 29, 2020
Insurtechs have brought innovation across the insurance value chain. Incumbents can’t stand still, especially as these nimble, digitally conscious startups disrupt insurance or bring capabilities that drive business efficiency.
Forrester IT
FEBRUARY 24, 2019
As my colleague Ted Schadler stated (and I agree), digital transformation is in a sorry state. The term “digital transformation” has been constantly mentioned over the past few years, even becoming some enterprises’ North Star. But digital transformation can be a puzzle for business and technology leaders. When my colleague Meng Liu and I attended […
Computer Weekly
OCTOBER 25, 2016
Partnership is in response to requests from AIG customers for a more comprehensive risk management approach to cyber insurance
Venture Beast
JUNE 30, 2020
Hi Marley, a startup developing an AI-imbued messaging platform for insurance carriers, raised $8 million in venture capital. Read More.
Computer Weekly
NOVEMBER 14, 2016
What should organisations consider if they are to prepare for cyber insurance
Perficient - Digital Transformation
MAY 1, 2018
Mario Greco, CEO of Zurich Insurance Group, one of the world’s largest insurance companies, sat down with CNBC following the release of the company’s Q4 2017 earnings. Even after a year full of natural disasters (2017 happens to be the costliest year on record for the global insurance industry) and the potential financial burden (i.e., more claims) that climate change can place on insurers moving forward, the overall feeling about the future is optimistic.
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