Insurance Related Topics 
Forrester IT
AUGUST 16, 2021
I speak often with clients about the role of technology in insurance. Of the many innovations we discuss, connected insurance may be the most polarizing. Connected insurance (CI) is nascent across most insurance lines.
Forrester IT
OCTOBER 30, 2020
As insurers contend with an unpredictable virus and its economic consequences, promising pathways to prosperity will reveal themselves. Age of the Customer Insurance prediction
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Forrester IT
OCTOBER 30, 2022
Insurance firms in Europe will face considerable headwinds in the coming year. Age of the Customer insurance industry trends predictionsRead our predictions for how they will handle them.
Forrester IT
OCTOBER 26, 2021
Find out what Forrester predicts for insurance companies in 2022 and beyond. Europe financial services Insurance insurance industry trends predictions
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Forrester IT
MARCH 24, 2021
The future of insurance is here. Insurers can no longer wait on the sidelines. The game for who wins the hearts and wallets of tomorrow’s insurance customer. That’s my view and I am sticking to it. You must get in the game. What game you ask?
Forrester IT
JUNE 28, 2021
Age of the Customer Cybersecurity Cybersecurity Trends insurance industry trends MSSP Ransomware risk managementThe first half of 2021 has been anything but quiet for cyberinsurance!
Forrester IT
MAY 14, 2019
In 2019, the pressure on insurance business and technology leaders isn’t letting up. Earlier this year in Forrester’s “How Five Drivers Will Shape Insurance Business Technology Investments In 2019” report and webinar, we examined the drivers shown here that are shaping insurance business priorities. age of the customer digital business Insurance technology AI digital digital insurance digital strategy disruption insurance insurtech legacy systems
IT Toolbox
MARCH 21, 2023
Why is cyber insurance not enough to enable full recovery from cyber-attacks? The post Cyber Insurance Can’t Do it Alone appeared first on Spiceworks. Find out. Data Security
Forrester IT
MAY 16, 2019
This makes good home insurance vital. Because I am an insurance geek and cover insurance at Forrester, insurance companies that get me as a customer are rather […]. age of the customer customer experience Insurance user experience promotedMy house is almost a hundred years old. And while it might have some lovely period features (often estate agent speak for dilapidation), it also requires constant care.
Forrester IT
NOVEMBER 5, 2020
Age of the Customer digital business digital disruption digital marketing trends digital maturity Digital Transformation direct-to-consumer (DTC) fintech Innovation Insurance insurance industry trends insurtech
Forrester IT
NOVEMBER 7, 2022
The four significant insurance themes that emerged from The Future of Insurance, Europe 2022 event. AI Insights insurance industry trends insurtech machine learning
Forrester IT
JANUARY 22, 2020
I work with digital execs at global insurance firms that are in the throes of digital transformation. And one of the top inquiries that I’ve received from our insurance clients is: what is the ROI of digital transformation? The time has come for insurers to take a hard look at their digital investments to date. […]. age of the customer Insurance
Forrester IT
AUGUST 14, 2019
Given the pace of social change and technological innovation, the future of insurance is very interesting! We recently published research on the future of insurance in which we offer perspectives on three central themes: insurance solutions vs. a products-based focus; ecosystem convergence; and virtual vs. vertical integration.
Forrester IT
FEBRUARY 4, 2020
Insurers are spending billions of dollars to modernize claims management. Traditional insurance carriers such as China Pacific Insurance (CPIC) are investing in emerging technologies such as AI, which is among the top technologies to invest in for insurance companies in 2020. CPIC has accelerated its transformation into a digital insurer by applying computer vision in […].
IT Toolbox
FEBRUARY 15, 2023
Lloyd’s exclusion of insurance coverage for nation-state cyber attacks will likely encourage other insurance players to replicate the action in 2023. The post Will Cyber Insurance Cover Nation-State Attacks in 2023?
Information Week
JANUARY 6, 2023
So can a bad cyber-insurance policy Cyberattackers can drain an organization's bank account.
Forrester IT
APRIL 8, 2022
Cyber insurance is only one component of a bigger enterprise cybersecurity risk management program. However, the cyber insurance market has been on a roller coaster, with skyrocketing premiums, changes in coverage, and a demand for policies that outweighs available supply.
Forrester IT
OCTOBER 30, 2018
As Hurricane Willa rapidly moves closer to the US border, how are insurance companies preparing for this next calamity? The rise in natural catastrophes puts mounting pressure on insurance margins. While there’s no resisting Mother Nature, insurance companies need to prepare themselves for the nearly $90 billion in new insurance sales in 2019. ForecastView Insurance
Forrester IT
NOVEMBER 29, 2018
How will the “whats” of insurance — underwriting, claims, and compliance — translate into new “hows” in 2019? Watch the video below for more information on what’s driving changes in insurance business strategy and the tech that enables it. digital disruption Insurance predictions 2019Do you need more help? Forrester clients can set up an inquiry with us.
Forrester IT
JULY 14, 2022
On July 6, 2022, The Travelers Property Casualty Company of America (Travelers Insurance) filed a suit in Illinois Federal Court against International Control Services, Inc (ICS) asking for policy rescission and declaratory judgment against ICS. insurance industry trends risk management
Forrester IT
NOVEMBER 16, 2020
Different industries, including insurance, face disparate consumer trends, resource availability, and revenue potential during the pandemic and its aftermath. As a result, insurers […].
Information Week
OCTOBER 19, 2022
Cyber insurance is a novel service -- and clients still don’t know what they should expect. Experts tell us what premium cyber insurance firms are offering and what you should plan on securing for yourself
Forrester IT
OCTOBER 18, 2021
Forrester surveyed customers of the 32 of the largest and most important auto and home insurance brands in France, Germany, Italy, Spain, and the UK about the quality of their experiences as a part of our European Auto And Home Insurers Customer Experience Index, 2021.
Forrester IT
JULY 13, 2020
Walmart quietly launched Walmart Insurance Services LLC. The new business entity moves Walmart beyond just offering education on insurance to selling health insurance policies.
Forrester IT
MARCH 9, 2023
Computer vision technology is a recent entrant in insurance, but it has the potential to revolutionize how insurers process claims, identify fraud, and evaluate risk.
Information Week
MAY 23, 2022
Rising business and cyber risks are driving innovation and technology adoption in the insurance industry
Forrester IT
NOVEMBER 4, 2019
In 2020, insurance companies will battle back against the market changes by focusing on three key areas. Read Forrester's predictions for the insurance industry here. age of the customer Insurance prediction promoted
Forrester IT
NOVEMBER 30, 2021
After a challenging 2021, insurers will tap new data sources to find hidden profits in challenging areas. Age of the Customer insurance industry trends insurtech predictions
Forrester IT
JUNE 1, 2021
For the first time in the history of Forrester’s Customer Experience Index (CX Index™), every health insurer tracked in the study earned a rating of “OK.”
Forrester IT
FEBRUARY 5, 2020
Hong Kong (China) is one of the most sophisticated life insurance markets in the world which has attracted hundreds and thousands of customers from mainland China and many other places.
Venture Beast
MARCH 13, 2022
Traditional insurance orgs need to seize this moment to leverage the power of their data and own the inevitable disruption of their sector. Read More.
IT Toolbox
SEPTEMBER 13, 2022
Cyber insurance helps businesses cover the costs associated with recovering from a cyber attack. However, rising insurance premiums are making it unaffordable for many. The post The Worsening Cyber Insurance Landscape: Top Survival Tips for Businesses appeared first on Spiceworks.
Forrester IT
NOVEMBER 10, 2021
Last week Lemonade revealed Lemonade Car, its entry into auto insurance. This week, it announced the acquisition of Metromile, one of the largest usage-based auto insurers in the world. Talk about timing.
Forrester IT
NOVEMBER 18, 2020
Age of the Customer Banking customer experience customer experience index (CX Index) Europe financial services Insurance Customer Experience (CX) cx index Financial Services First Direct ING insurance LV= Monzo More Than RSA
Forrester IT
MARCH 21, 2018
In their quest to become digital insurers, insurance carriers have a revolutionary opportunity to improve their businesses with new and emerging artificial intelligence (AI) technologies. It is certainly a balancing act to find that perfect peanut butter-and-jelly combination of operational efficiency and customer engagement, however I believe many insurance carriers to be up to the […]. artificial intelligence (AI) customer experience Insurance risk management
Computer Weekly
OCTOBER 25, 2016
Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope
IT Toolbox
NOVEMBER 21, 2022
The post Process Orchestration: Benefits for Insurance, Financial Services and Telecommunications appeared first on. Benefits of process orchestration for finance and telecom. Digital Transformation
Forrester IT
NOVEMBER 5, 2020
Today, Forrester published its first-ever evaluation of the technology that gets consumers back to normal after an insurance claim. The combination of COVID and catastrophes has hit property and casualty (P&C) insurers especially hard, driving more and more complex consumer and commercial claims. The efficiency of the process and the experience delivered to both the […].
Forrester IT
SEPTEMBER 22, 2020
For insurers, the long-lasting effects of COVID-19 can range from moderate to severe across multiple business elements Though insurers have been planning for pandemics, measuring the exact impact of […].
Information Week
JANUARY 22, 2023
Beazley launched a first-of-its-kind, $45 million cyber catastrophe bond, a move that suggests change could be coming to the cyber insurance market
Information Week
OCTOBER 7, 2021
With cyber-attacks on the rise, cyber insurance is becoming a necessity for many organizations. But costs are skyrocketing, and claims are being denied
Information Week
SEPTEMBER 30, 2021
For years, companies have protected themselves with general liability insurance. But with the new range of cyber threats, IT has become part of the liability discussion
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