Understanding The Challenges Telco's Have Faced During COVID-19
Spearline Testing
NOVEMBER 5, 2020
Today, more and more individuals leverage remote working tools such as Microsoft Teams, Google Meet, Zoom, WebEx, GlobalMeet, and cloud-based PBXs, to enable business continuity. For starters, agents who moved from the office to their home had to connect to their contact center solutions over the public internet.
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