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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

Embrace metrics and iterate To achieve maximum efficiency, Cziomer also suggests focusing service efforts on DevOps Research and Assessment (DORA) metrics, such as “lead time for change” and “time to restore service.” Your leadership team should behave like a Scrum team, enabling end-to-end delivery and support.”

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5 key mistakes IT leaders make at board meetings

CIO Business Intelligence

And if you’re presenting, it’s best to study older board packages and consult with colleagues about how the directors discuss, debate, and finalize key decisions. When presenting, you’ll need to win over board members by doing your homework, communicating in business language, and practicing the presentation.

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Maturing agile development without a maturity model - Social, Agile.

Social, Agile and Transformation

I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 and business transformation. Next post: SCRUM for Process Maturity. business exchange. (11).

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Product-based IT: A blueprint for success

CIO Business Intelligence

Digging through research examining the impact of standard conventions like siloed teams and staged gate processes, Arooni began percolating ideas for how to shift IT organizations away from the traditional project-oriented culture to something more agile, with greater business accountability and more responsiveness to changing customer needs.