Change Management CTO Development Webinar 
Fountainhead
JANUARY 24, 2011
Rob Gingell, the CTO, had a design principle of “service-level automation”, where the variable monitored and maintained was the service, not the server. Use of EC2 (initially) lay outside the control bounds of IT management and IT’s organizational boundaries. That was a revolutionary thought. Useful Post. Newer Post.
CIO Business Intelligence
NOVEMBER 30, 2023
Grady’s leadership team at healthcare diagnostics and software maker IDEXX had already been talking about introducing a more robust change management discipline within the enterprise IT function, and seeing what was possible when everyone was on board with transformational change kicked those efforts into higher gear.
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