Remove Change Management Remove Devops Remove Guidelines Remove Licensing
article thumbnail

What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. Axelos gives businesses the license to use the ITIL framework, while managing updates and process changes.

Agile 100