article thumbnail

9 tips for achieving IT service delivery excellence

CIO Business Intelligence

“The key to providing top-tier service delivery is the integration of a skilled staff, streamlined operations and processes, and the use of innovative technologies,” says Marcus Cziomer, a senior vice president at cloud services firm Lemongrass. Your leadership team should behave like a Scrum team, enabling end-to-end delivery and support.”

article thumbnail

Z Energy’s CDO: ‘First trust, then transform’

CIO Business Intelligence

Within my area, we have everything from developers, testers, and integration, but also through BA Scrum Masters, there’s product management, design, and data analytics, all set within our digital team. Areas of high change are something that definitely suit me. We have to showcase the diversity of roles,” says Simpson.

Energy 59
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How does your SaaS vendor respond to the scalability question.

Social, Agile and Transformation

Ask some CTO’s about how their product scales and they’ll whip out a logical diagram showing you redundant networks, redundant firewalls, load balancers, clustered application servers, redundant databases, and SAN storage. You’ll definitely want to be evaluating their leadership and their business plan. about me. (33).

article thumbnail

How To Get a Team to Think Agile - Social, Agile, and Transformation

Social, Agile and Transformation

The problem is, using agile process (scrum specifically) for planning, problem solving, developing a strategy, documenting an architecture requires some discipline and thinking a little differently. Moderation or facilitation of this discussion may be needed to keep team members focus on problem definition. startup cto. (19).

Agile 103
article thumbnail

Measuring Costs in Agile Delivery - Social, Agile, and Transformation

Social, Agile and Transformation

Measuring actual costs turns out to be an easier process assuming that you have a tool to manage the backlog and a scrum master running daily standups. This is definitely easier, but it basically assumes that Sized stories are accurate. startup cto. (19). Strategic Technology. So How Do You Measure Actual Costs.

Agile 143
article thumbnail

Shape Up Your Agile

Crafty CTO

.” A case in point: if you search the Shape Up ebook for “agile,” you get one lonely match (in Jason Fried’s Foreword ): Likewise, just one match if you search for “scrum” and “methodology.” ” In all cases, the point being made is, “Shape Up isn’t one of those!”

Agile 52
article thumbnail

Building with Shape Up

Crafty CTO

” Traditional agile, let’s say Scrum for example, looks a bit different: “OK dev team! To be clear, scope as used in Shape Up means “integrated slice” — and definitely does not mean “estimate” or “level of effort.” In effect, we are saying: “Here you go, dev team.

Course 52