How to Deliver Immersive Learning at Scale
IT Toolbox
SEPTEMBER 7, 2023
The post How to Deliver Immersive Learning at Scale appeared first on Spiceworks. Unlock empathy & skills through immersive tech in corporate learning.
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How To Strengthen Customer Retention After Virality
IT Toolbox
SEPTEMBER 5, 2023
Discover how brands can use viral moments to build customer loyalty. The post How To Strengthen Customer Retention After Virality appeared first on Spiceworks.
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How To Embrace Prioritized Actions for Tactical Risk Reduction
IT Toolbox
SEPTEMBER 13, 2023
The post How To Embrace Prioritized Actions for Tactical Risk Reduction appeared first on Spiceworks. Unlocking smarter, tactical risk reduction with prioritized actions.
How To Put People First in Your WFM Strategy
IT Toolbox
SEPTEMBER 12, 2023
The post How To Put People First in Your WFM Strategy appeared first on Spiceworks. Boost the evolution of workforce management by prioritizing employees and leveraging real-time tech for resilient customer service.
How to Choose an AI Vendor
Advertiser: Data Robot
You know you want to invest in artificial intelligence (AI) and machine learning to take full advantage of the wealth of available data at your fingertips. But rapid change, vendor churn, hype and jargon make it increasingly difficult to choose an AI vendor.
How to Leverage AI For Increased Project Management Efficiency
IT Toolbox
SEPTEMBER 5, 2023
The post How to Leverage AI For Increased Project Management Efficiency appeared first on Spiceworks. Leverage AI for efficient project management. Streamline tasks, gain insights, and boost collaboration.
How to Navigate Human Error to Ensure Ethical AI Practices
IT Toolbox
SEPTEMBER 4, 2023
The post How to Navigate Human Error to Ensure Ethical AI Practices appeared first on Spiceworks. Here are some of the best ethical practices when it comes to usage of AI.
How to Maximize Customer Satisfaction Through Digital Channels
Speaker: Aarde Cosseboom, Contact Center & Customer Experience Advisor and Co-Host of the Another Cloud Podcast
But how are your customers reaching out? Every day customers contact customer support and every day customer support agents help to meet their requests. What steps occur before they are connected with an agent? And are your customers utilizing AI? Whether they are reaching out via chat, social media, or phone the end goal is always the same.
Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt.
How to Create Unique Customer Journeys to Optimize Business Outcomes
Speaker: Shawn Phillips, CCXP, Head of Growth and Innovation
A one-size-fits-all approach is a great approach – if it’s 2010. With the growth of AI, customers expect – and often demand – a customer journey based on their unique needs and history with your brand.
Leveraging Data Analytics to Build a Truly Connected and Collaborative Supply Chain
Advertiser: GEP
This GEP-sponsored report will show you how to leverage data for a collaborative supply chain that delivers results and how to future-proof supply chain management strategies. The C-suite is laser-focused on supply chain performance.
The Definitive Guide to Embedded Analytics
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It will show you how to select the right solution and what investments are required for success. We hope this guide will transform how you build value for your products with embedded analytics. Access the Definitive Guide for a one-stop-shop for planning your application’s future in data.
Trusted AI 102: A Guide to Building Fair and Unbiased AI Systems
Advertiser: Data Robot
Download this guide to find out: How to build an end-to-end process of identifying, investigating, and mitigating bias in AI. How to choose the appropriate fairness and bias metrics to prioritize for your machine learning models. How to successfully navigate the bias versus accuracy trade-off for final model selection and much more.
The Innovator’s Guide to the Digital-first Contact Center
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Download this guide today to learn how to help your business adapt to this evolving landscape and leverage the power of next-generation digital customer service. Included in this guide: How to incorporate AI for self service Tips for managing next-gen digital The "secret sauce" of digital leadership
How to Democratize Data Across Your Organization Using a Semantic Layer
Speaker: speakers from Verizon, Snowflake, Affinity Federal Credit Union, EverQuote, and AtScale
Join this webinar panel for practical advice on how to build and foster a data literate, self-service analysis culture at scale using a semantic layer.
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