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6 trends fueling the rise of self-service IT

CIO Business Intelligence

Self-service IT solutions have cemented their place in the enterprise as a means for enabling employees to resolve IT issues on their own rather than contacting an IT representative. AI-enhanced self-service IT promises to help enterprises reduce manual support workloads and repetitive tasks.

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New CIO appointments in India, 2022

CIO Business Intelligence

He co-founded Room on Call (now Hotelopedia) in 2015, where he set up the complete technology infrastructure, development, product management, and operations. He brings expertise in developing IT strategy, digital transformation, AI engineering, process optimization and operations. Web Werks India hires Kamal Goel as director of IT.