Forrester 2018 Mobile Banking Industry Wave™: BBVA Offers World-Class Mobile Banking Services

Forrester IT

Digital banks are not eating the incumbent banks’ lunch (yet!) banking benchmarks digital business digital money management mobile apps mobile services user experience Banking Digital Banking Industry Wave Mobile Banking

Chase Closes Finn: Lessons For Other Digital Banks

Forrester IT

On June 6, JPMorgan Chase announced it would be closing its digital-only bank Finn, a little under a year after it was launched. Digital banking is a tough business, and we’ve seen far more examples of failures than successes over the past two decades.

Small Business Banking Has Been Disrupted (And There’s No Going Back)

Forrester IT

Bankers around the world are rightly worried about the threats posed by digital disruptors getting in between them and their retail banking customers.

Competition Heats Up In Banking Transformation Services

Forrester IT

After a few quiet years, Thought Machine, the fintech behind a new core banking platform called Vault, is stealing the limelight, first with its announcement of a strategic partnership with Lloyds Banking Group, then with a similar partnership with the digital bank Atom.

European Banks Are Redoubling Their Mobile Banking Efforts in 2019 – Just Not All At The Same Speed

Forrester IT

Banks across Europe are all working hard to build the killer mobile banking app. They aim to keep pace with their customers’ needs and rising expectations as consumers’ appetite for banking on the go shows no signs of abating. Incumbent banks like […].

The Good, The Bad, & The Ugly Of US Mobile Banking Experiences In 2019

Forrester IT

[Note: This is about the findings from our US mobile banking reviews and research, if you want to read about what we saw in Canada go here] Mobile apps have become the touchpoint of choice for millions of people to manage their finances. To find out how effectively banks are meeting customers’ expectations, Forrester regularly […].

Apple’s Partnership With Goldman Sachs Will Drive Seismic Shifts In The Banking Industry

Forrester IT

The bigger concern for digital banks, traditional banks, […]. Apple and Goldman Sachs are partnering to deliver a new credit card. The industry seems to be quick to dismiss the partnership, especially the rewards program – but we think they’re missing the bigger picture. There’s an awful lot more at stake here than credit card rewards.

Amazon Flirts With Banks And Their Customers: Here’s What You Should Do

Forrester IT

Okay, that’s not exactly what’s happening here, but it sure felt like that to many bank executives who heard the […].

Is Your Bank’s Mobile App A Fonzie Or A Potsie?

Forrester IT

application development & delivery banking digital business financial services mobile appsIf you’re a fan of the old TV show “Happy Days,” you know Fonzie and Potsie.

Singapore central bank tests blockchain for bank-to-bank payments

Computer Weekly

Singapore's central bank is overseeing a project that could lead to a single blockchain system being used for banks to transact with each other

T-Mobile MONEY’s Checking Account: Game Changer?

Forrester IT

This is not the first time we’ve seen a telecommunications firm enter the banking space – it’s already been happening for years in Europe and Asia, with large telcos such as Orange and KDDI. And this isn’t T-mobile’s first foray into banking either. So should banks be worried?

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Tesco Bank halts online banking after weekend hacker fraud

Computer Weekly

Tesco Bank halts online banking after thousands of current account customers were hit by fraudulent transactions by hackers at the weekend

Commercial Bank of Dubai to launch digital-only bank

Computer Weekly

Dubai bank is set to launch a digital-only bank that will be based on mobile phones

Blockchain Set to Revolutionize Banking Sector

CTOvision

Read Pratip Biswas explain how blockchain technology can revolutionize the banking sector by using the Hyperledger on Dzone Blog : The banking sector forms the backbone of any economy. With the technology innovations making way into the arena, the banking sector has been moving away from traditional methods.

Banking Up For Grab In Singapore

Forrester IT

Following in Hong Kong’s footsteps, Singapore’s regulator – Monetary Authority of Singapore (MAS) – has confirmed that it is currently studying the possibility of issuing digital-only banking licenses to organizations with a “non-bank” parentage, which was first reported on May 7th, 2019 by various news outlets.

Banks Have A Variety Of Islamic Banking Platforms To Choose From

Forrester IT

The World Bank explains Islamic finance as "equity-based, asset-backed, ethical, sustainable, environmentally and socially responsible finance." Islamic banking. banking. banking platform transformation. banking platforms.

Challenger bank Starling gets UK banking licence

Computer Weekly

Starling Bank, which will offer smartphone-based current accounts, has been given a UK banking licence

Lloyds Bank digital banking problems an industry warning

Computer Weekly

Lloyds Bank’s digital banking problems still unresolved after a second day

Open Banking and PSD2 – the first 100 days. A slow, fragmented start.

Forrester IT

TLDR: A slow, fragmented start to open banking, but the pace will accelerate. Banks need to become outside-in fast to thrive with open banking, building operating model competence for an externally oriented business. Few Banks Place Open Banking At […]. banking digital business digital disruption financial services Innovation open data APIs Digital Banking fintech open banking PSD2

How USAA Differentiates In Mobile Banking

Forrester IT

Take another not-so-random walk with me, this time as my colleague Peter Wannemacher and I explore what makes USAA a standout performer in our Mobile Banking Benchmark assessment. age of the customer banking mobile apps mobile marketingAs we did before when exploring The Home Depot’s success in our “The Forrester Retail Wave: US Mobile Web, Q4 2017” report, we invited executives from USAA […].

JPMorgan Expanding Blockchain Project With 220 Banks to Include Payments

CTOvision

Investment banking giant JPMorgan Chase is planning to expand an existing blockchain project to include settlement features as it seeks to fend off competition from payments upstarts such as TransferWise and Ripple. The blockchain-based Interbank Information Network (IIN), set up in partnership with Australia’s ANZ bank and the Royal Bank of Canada back in 2017, currently […].

Starling Bank opens API with hackathon

Computer Weekly

Challenger bank Starling opens its API up to developers in hackathon at Google’s London Campus

CIO interview: John Mountain, Starling Bank

Computer Weekly

Starling Banks CIO tells Computer Weekly about life at a bank that is challenging traditional IT thinking

Financial Conduct Authority concerned about cyber security of banks

Computer Weekly

The FCA expresses concern about the cyber security of banks after 9,000 Tesco Bank customers lost £2.5m in fraudulent transactions

Barclays Bank opens startup hub in London

Computer Weekly

Bank aims to support fintech firms in their early stages

Swedish fintech Klarna gains full banking licence

Computer Weekly

Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority

BBVA tops Forrester mobile bank app chart

Computer Weekly

Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research

UAE banks share information to combat cyber threats

Computer Weekly

Banks in the United Arab Emirates will share information on cyber attacks through a platform instigated by the country’s banking federation

Leading Australian Banks Continue To Raise The Bar — But Many Mobile Banking Experiences Continue To Miss The Mark

Forrester IT

The good news is…we are bringing some warmth and cheer to this cold winter, sharing our 2019 Forrester Banking Wave on Australian Mobile […].

Blow for Australian banks in Apple dispute

Computer Weekly

Australia's big banks might not be granted leave to collectively bargain with and boycott Apple over its Apple Pay service

Apple 183

Lloyds Bank launches technologies to improve and secure customer services

Computer Weekly

Lloyds Bank is investing in the latest technologies to provide customers with convenient and secure banking services

Lloyds Bank hit by massive DDoS attack

Computer Weekly

It has emerged that UK banks have been targeted by a DDoS campaign that affected services intermittently only at the Lloyds Banking Group

Metro Bank moves IT infrastructure to cloud

Computer Weekly

Metro Bank moves its IT infrastructure to a private Rackspace cloud platform, which will allow it to keep up with the latest technologies and reduce costs

SAP tackles Banking segment

IT Toolbox

The banking industry has never been a strong suit of SAP but this may be changing

SAP 100

Three-quarters of Brits use mobile banking

Computer Weekly

Europeans are rapidly taking up mobile banking which, combined with the adoption of contactless cards, is driving the digital payments sector