IT Toolbox

MARCH 5, 2024

Find out why partnerships are the best way for traditional banks to harness AI if they don’t want to lose customers. The post How AI Partnerships Can Empower Traditional Banks? appeared first on Spiceworks.

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Banking Artificial Intelligence 342

Forrester IT

NOVEMBER 1, 2023

The year ahead may be relatively uneventful for the banking industry — but don’t count it out. Here are a few of the key trends to look out for.

Banking 461

Banking Trends Industry 461

Forrester IT

SEPTEMBER 27, 2023

India is emerging as a powerhouse in mobile banking adoption. According to Forrester’s Asia Pacific Consumer Survey, 2023, a staggering 87% of online Indian adults expressed their desire to do all their banking on a smartphone. This statistic marks the highest percentage among the countries surveyed in the Asia Pacific region.

Banking 384

Banking Mobile Survey Financial 384

Forrester IT

JUNE 21, 2022

Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of 2022 for both functionality and user experience.

Banking 370

Banking Mobile 370

Forrester IT

FEBRUARY 25, 2021

Digital transformation is coming to Corporate Banking. Corporate banking today is antiquated due to its highly customized and complex product offerings; lack of challengers to drive innovation; and strong barriers to switching for clients. Enterprise clients have lived with a sub-par experience for far too long.

Banking 365

Banking Retail Enterprise Enterprise 365

Forrester IT

APRIL 22, 2021

Significant gaps continue to exist in private banking, forcing firms to rethink pricing and organizational models. As a result, high-net-worth clients are not fully benefiting from some of the digital innovations that are changing how customers interact with their private banks.

Banking 539

Banking .Net Trends Financial 539

Forrester IT

FEBRUARY 21, 2023

Over three quarters of banks are increasing their spending on emerging technologies, creating the potential for hype and fear of missing out. Forrester identified nine emerging technologies that should be on the list of every bank, either now or later.

Banking 370

Banking Architecture Strategy 370

Forrester IT

JULY 29, 2020

Forrester’s view on the future of banking is here – examining the changes that we expect to play out over the next decade of retail banking. The drivers of the future are evolutions of the past – some playing out now, others that will be far more prominent by 2025 and table stakes by 2030. […].

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Banking Retail Financial Strategy 536

Forrester IT

SEPTEMBER 26, 2023

Our annual CX Index benchmarking study conducted in Malaysia since 2021 answers the question, “Which banks in Malaysia provide the best customer […]

Banking 392

Banking Study 392

Forrester IT

MAY 11, 2024

Today’s Indian customers are finding that their mobile banking apps are lagging behind digital trends. Banks must go beyond and be bold in […] Customers always want an experience better than the last one – and digital leaders need to understand that to stay relevant. And they might not wait around until the apps catch up.

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Banking Mobile Trends 217

Forrester IT

FEBRUARY 9, 2023

India’s central bank, Reserve Bank of India (RBI), is now focusing on Central Bank Digital Currency (CBDC). The world of money is changing, and India has made impressive progress toward innovations in digital payments. Things have been a little hazy around the use of cryptocurrencies in India.

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Banking Financial 352

IT Toolbox

APRIL 15, 2024

Discover how becoming quantum-ready will help the banking and finance industry to optimize business value from their current data operations. The post How Quantum Technology Empowers Banking and Finance Giants appeared first on Spiceworks.

Banking 212

Banking Industry Data 212

Forrester IT

OCTOBER 30, 2023

Recently, the Reserve Bank of India (RBI) has imposed a ban on Bank of Baroda’s mobile banking app – BoB World. But why did this happen, and what can we learn from it? Let us dive into the details. This unsettling issue involved a series of actions which led to fraudulent actions by some of […]

Banking 392

Banking System Mobile 392

Forrester IT

MARCH 28, 2023

The banking crisis will send ripples through the tech industry and budgets, which have already been weakened by layoffs in the first quarter of 2023.

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Budget Banking Industry 361

Forrester IT

JULY 26, 2023

Corporates source these cash management services from their corporate banking partners. Banks on the other […] In such an environment, it is imperative that they manage their cash flows well to finance their growth ambitions and mitigate financial risks.

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Banking Financial 195

IT Toolbox

MARCH 15, 2024

The post The Value of Change: Deep Tech Investors Banking on the Future appeared first on Spiceworks. Discover the future of innovation and sustainability in the deep tech space and groundbreaking investment opportunities.

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Banking 263

IT Toolbox

JUNE 28, 2024

Earlier this week, the notorious ransomware group LockBit claimed it had stolen 33 terabytes of sensitive banking information from the US Federal Reserve. The post LockBit Claims Stealing 33TB Banking Information From the US Federal Reserve, Claims Proven False appeared first on Spiceworks Inc. Learn more about the incident.

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Banking Groups 174

Forrester IT

NOVEMBER 7, 2022

Functionality in retail and corporate banking is not highly differentiating anymore. In the future, only those that can support partner solutions in their ecosystem seamlessly can fully cope with banking industry's expanding requirements.

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Banking Software Software Retail 195

Forrester IT

DECEMBER 18, 2023

Customers in France, Italy, Spain, in the UK generally rate their trust towards their bank as "weak" or - at best - moderate.

Banking 235

Banking Financial 235

Forrester IT

APRIL 23, 2020

What do consumers expect from their banks in response to the COVID-19 pandemic? We interviewed 40 customers of 14 banks to find out. We also asked them what they think of how their banks are handling the crisis so far. Their responses show that many banks are missing the mark by making COVID-19 content hard […].

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Banking Mobile 502

IT Toolbox

JUNE 7, 2023

Banking in the metaverse is evolving. The post Banking in the Metaverse: Evolving Opportunities To Explore Now appeared first on Spiceworks. How can you leverage its power?

Banking 279

Banking 279

Forrester IT

APRIL 15, 2020

As Australian banking leaders roll out initiatives to help consumers and small business owners cope with the fallout from the coronavirus, they also face an impending deadline: to make consumer data available by July this year. Although open banking was announced two years ago, most Australian banks […].

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Banking Small Business Data Financial 413

Forrester IT

AUGUST 5, 2020

As discussed in Forrester’s recent research on the future of banking, success for many banks will come from powering products and distributing through others’ marketplaces. Late last year, I blogged about Google’s move into banking and […]. And Google is now moving ahead with its plan to launch one of those marketplaces.

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Banking Google Research Financial 440

Forrester IT

NOVEMBER 2, 2021

To compete and survive in an increasingly unpredictable, post-pandemic world, banks will invest heavily in technology, talent, and sustainability in the coming year.

Banking 366

Banking Financial 366

Forrester IT

DECEMBER 8, 2020

In a landmark announcement made on December 4, 2020 Singapore’s Monetary Authority (MAS) awarded banking licenses to four players, two of which will serve the retail banking market using a digital full bank license (DFB). known for […].

Banking 308

Banking Telecommunications Licensing Retail 308

Forrester IT

AUGUST 7, 2020

A few days ago, I discussed application architecture in banking with a banking software vendor. Starting from there, we had a look at that vendor’s core banking solutions and further back-end systems such as trade finance. The vendor quickly suggested that its solutions align with Forrester’s concept of a lean core.

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Banking Architecture Applications Software 477

IT Toolbox

APRIL 5, 2023

How is banking-as-a-service evolving? The post How Is Banking-as-a-service Undergoing Business Model Reinvention? appeared first on Spiceworks.

Banking 318

Banking 318

IT Toolbox

FEBRUARY 15, 2023

How will banks, cryptocurrency and the metaverse form a trinity that impacts our digital future? The post Three’s Company: Metaverse, Cryptocurrency, and Banks appeared first on Spiceworks.

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Banking Company 246

Forrester IT

FEBRUARY 9, 2023

It’s no secret that in today’s business climate, corporate banks are feeling the squeeze. Now is the time when corporate banks change the way they serve clients. They struggle with an installed base of pre-modern applications and archaic processes.

Banking 195

Banking Applications Financial 195

Forrester IT

SEPTEMBER 27, 2023

India is emerging as a powerhouse in mobile banking adoption. According to Forrester’s Consumer Asia Pacific Survey, 2023, a staggering 87% of online Indian adults expressed their desire to do all their banking on a smartphone. This statistic marks the highest percentage among the countries surveyed in the Asia Pacific region.

Banking 195

Banking Mobile Survey Financial 195

Forrester IT

MARCH 31, 2021

In our 2020 European Banking Customer Experience Index (CX Index™), mutuals and direct banks outperformed traditional banks in terms of CX in the UK, France, Italy, and Spain. Because mutuals and direct banks excel at the three E’s of customer experience: ease, effectiveness, and emotion. But they do it differently.

Banking 276

Banking 276