Forrester IT

JULY 29, 2020

Forrester’s view on the future of banking is here – examining the changes that we expect to play out over the next decade of retail banking. The drivers of the future are evolutions of the past – some playing out now, others that will be far more prominent by 2025 and table stakes by 2030. […].

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Banking Retail Financial Virtualization 536

IT Toolbox

APRIL 5, 2023

How is banking-as-a-service evolving? The post How Is Banking-as-a-service Undergoing Business Model Reinvention? appeared first on Spiceworks.

Banking 313

Banking 313

Forrester IT

FEBRUARY 9, 2023

It’s no secret that in today’s business climate, corporate banks are feeling the squeeze. Now is the time when corporate banks change the way they serve clients. They struggle with an installed base of pre-modern applications and archaic processes.

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IT Toolbox

FEBRUARY 15, 2023

How will banks, cryptocurrency and the metaverse form a trinity that impacts our digital future? The post Three’s Company: Metaverse, Cryptocurrency, and Banks appeared first on Spiceworks.

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Banking Company 243

Forrester IT

NOVEMBER 7, 2022

Functionality in retail and corporate banking is not highly differentiating anymore. In the future, only those that can support partner solutions in their ecosystem seamlessly can fully cope with banking industry's expanding requirements.

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Banking Software Software Retail 195

Forrester IT

MARCH 13, 2023

The collapse of Silicon Valley Bank (SVB) and Signature Bank will impact the banking industry in four key ways.

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Banking Industry 195

IT Toolbox

DECEMBER 14, 2022

Here’s how composability and proactive adapting can enable digital transformation in banking. The post Composability: The Key to Digital Transformation in Banking appeared first on.

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Banking 250

Forrester IT

NOVEMBER 2, 2021

To compete and survive in an increasingly unpredictable, post-pandemic world, banks will invest heavily in technology, talent, and sustainability in the coming year.

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Banking Financial 366

Forrester IT

MARCH 27, 2023

Read on for a look at Forrester’s evaluation of the 13 most significant open banking intermediaries: The Forrester Wave™: Open Banking Intermediaries, Q1 2023.

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Banking Architecture Applications Financial 195

IT Toolbox

JANUARY 31, 2023

How is privacy by design redefining banking? The post Reimagining Entitlements Control in Banking Through Privacy by Design appeared first on Spiceworks. Learn all about it.

Banking 238

Banking 238

Forrester IT

JULY 25, 2022

When a customer opens a mobile banking app, they are usually trying to complete a specific task: paying a bill, seeing how much money they have left for the month, finding a recent transaction, requesting money from a friend, etc. But banking customers increasingly want more and better features on these apps.

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Forrester IT

DECEMBER 8, 2020

In a landmark announcement made on December 4, 2020 Singapore’s Monetary Authority (MAS) awarded banking licenses to four players, two of which will serve the retail banking market using a digital full bank license (DFB). known for […].

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Banking Telecommunications Licensing Retail 312

Forrester IT

APRIL 15, 2020

As Australian banking leaders roll out initiatives to help consumers and small business owners cope with the fallout from the coronavirus, they also face an impending deadline: to make consumer data available by July this year. Although open banking was announced two years ago, most Australian banks […].

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Banking Small Business Data Big Data 419

Forrester IT

AUGUST 5, 2020

As discussed in Forrester’s recent research on the future of banking, success for many banks will come from powering products and distributing through others’ marketplaces. Late last year, I blogged about Google’s move into banking and […]. And Google is now moving ahead with its plan to launch one of those marketplaces.

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Banking Google Research Financial 444

Forrester IT

APRIL 23, 2020

What do consumers expect from their banks in response to the COVID-19 pandemic? We interviewed 40 customers of 14 banks to find out. We also asked them what they think of how their banks are handling the crisis so far. Their responses show that many banks are missing the mark by making COVID-19 content hard […].

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Banking Mobile 504

Forrester IT

AUGUST 7, 2020

A few days ago, I discussed application architecture in banking with a banking software vendor. Starting from there, we had a look at that vendor’s core banking solutions and further back-end systems such as trade finance. The vendor quickly suggested that its solutions align with Forrester’s concept of a lean core.

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Banking Architecture Applications Software 482

Forrester IT

MARCH 31, 2021

In our 2020 European Banking Customer Experience Index (CX Index™), mutuals and direct banks outperformed traditional banks in terms of CX in the UK, France, Italy, and Spain. Because mutuals and direct banks excel at the three E’s of customer experience: ease, effectiveness, and emotion. But they do it differently.

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Banking 284

Forrester IT

JULY 7, 2022

While the Hong Kong market is mature in terms of traditional banking products, Forrester has found that digital banking’s pre-sale and post-sale journeys there lag those in other advanced economies. Forrester […].

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Banking Virtualization 195

CTOvision

JUNE 28, 2021

Read why Ian Allison feels that in the near future, mainstream banks could opt for Ethereum 2.0 on Coindesk : Banks could one day be key participants in Ethereum 2.0. It’s a trend that will soon garner as much attention as institutional interest in bitcoin, say firms like Blockdaemon and Bison Trails, which provide the […].

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Banking Trends 339

Forrester IT

JULY 30, 2020

Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade. By 2030, banking will be invisible, connected, insights-driven, and purposeful.

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Banking Strategy Course Virtualization 382

Forrester IT

JULY 15, 2020

How we bank has also changed dramatically. It’s mid-July 2020, and the world is a very different place than it was six and a half months ago! Just think of the ways we now interact with each other, carry out our daily activities, and buy and pay for products and services. With social distancing rules and […].

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Banking Mobile Social Financial 300

Forrester IT

JULY 13, 2021

The digital yuan, the central bank digital currency (CBDC) of China, has already been tested in several major cities across the country. With further rollouts in 2021/2022, we expect to see this digital currency significantly impact a variety of B2C and B2B industries across financial services, retail, transportation, and entertainment.

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Banking B2C B2B Transportation 284

Forrester IT

SEPTEMBER 11, 2020

A few days ago, Forrester published two Forrester Waves, one focusing on retail banking, the other on corporate banking. With these Forrester Waves, we separated off-the-shelf banking back ends for retail and corporate banking for the first time.

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Banking Software Software Retail 329

Forrester IT

JUNE 11, 2020

As Japanese leading banks roll out initiatives to help consumers and SMEs cope with the fallout from the COVID-19 pandemic, they also face an urgent need for digital transformation to serve […]. It has been a year since Japan moved to a new era: “Reiwa” and quite a lot has happened during the past 12 months.

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Banking 421

Forrester IT

JANUARY 25, 2023

Blockchain has added value for banks when filling white spaces or replacing inadequate solutions. Fully operational systems are few and far between.

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Banking Operating Systems System 195

Forrester IT

NOVEMBER 28, 2022

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

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Banking Financial Data 195

Forrester IT

SEPTEMBER 28, 2018

Digital banks are not eating the incumbent banks’ lunch (yet!) but they’re certainly demonstrating voracious appetite. In the UK, Monzo recently hit the one million customer mark, whilst Revolut has almost tripled its customers to 2.8 million in a year.

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Banking Mobile Industry Financial 418

Forrester IT

JANUARY 28, 2021

Banks are transforming their organizations with digital technologies. Forces such as emerging technology, fintechs, changing customer behavior, and the decomposition of the banking industry are influencing banking technology investment trends. To learn how banks are planning to prioritize their technology […].

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Banking Trends Industry Financial 307

Forrester IT

JULY 1, 2022

Application architectures in banks cannot afford to treat product-centricity as a stepchild, but need to focus on it as much as on customer-centricity. Product externalization helps banks move in this direction.

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Banking Architecture Applications Strategy 195

IT Toolbox

JANUARY 18, 2023

Banks must adapt to embedded finance as it transforms commerce as we know it. The post Banks Will Bend or Bust as Embedded Finance Transforms Centuries of Traditional Commerce appeared first on.

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Banking 234

Forrester IT

JUNE 15, 2022

The digital transformation of retail banking has been ongoing for the last few years. Banks have transformed retail banking to offer enhanced digital experiences, digitize operations, build digital ecosystems, and drive digital innovation. Now, the same digital urgency is reaching corporate banking.

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Banking Retail Research 195