Hong Kong Bank Must Raise The Bar In Mobile Banking

Forrester IT

It is the first time that Forrester has evaluated banks in Hong Kong SAR, the famous world finance hub. age of the customer banking mobile apps

Forrester 2018 Mobile Banking Industry Wave™: BBVA Offers World-Class Mobile Banking Services

Forrester IT

Digital banks are not eating the incumbent banks’ lunch (yet!) banking benchmarks digital business digital money management mobile apps mobile services user experience Banking Digital Banking Industry Wave Mobile Banking

Virtual banks in Hong Kong set to rekindle the retail banking experience

Forrester IT

(Co-authored with Nancy Lin, Senior Associate) The Hong Kong Monetary Authority (HKMA) recently announced 8 new virtual banking licenses in the market and their operators will all launch new digital-only banks there before or in early 2020. age of the customer banking

Small Business Banking Has Been Disrupted (And There’s No Going Back)

Forrester IT

Bankers around the world are rightly worried about the threats posed by digital disruptors getting in between them and their retail banking customers.

Chase Closes Finn: Lessons For Other Digital Banks

Forrester IT

On June 6, JPMorgan Chase announced it would be closing its digital-only bank Finn, a little under a year after it was launched. Digital banking is a tough business, and we’ve seen far more examples of failures than successes over the past two decades.

Competition Heats Up In Banking Transformation Services

Forrester IT

After a few quiet years, Thought Machine, the fintech behind a new core banking platform called Vault, is stealing the limelight, first with its announcement of a strategic partnership with Lloyds Banking Group, then with a similar partnership with the digital bank Atom.

The Good, The Bad, & The Ugly Of US Mobile Banking Experiences In 2019

Forrester IT

[Note: This is about the findings from our US mobile banking reviews and research, if you want to read about what we saw in Canada go here] Mobile apps have become the touchpoint of choice for millions of people to manage their finances. To find out how effectively banks are meeting customers’ expectations, Forrester regularly […].

The Layman’s Guide to Banking as a Service

Datacponomy

Banking as a Service (BaaS) is the democratisation of financial capabilities that have fiercely been protected, isolated and hidden in silos for hundreds of years by banks. The post The Layman’s Guide to Banking as a Service appeared first on Dataconomy.

Apple’s Partnership With Goldman Sachs Will Drive Seismic Shifts In The Banking Industry

Forrester IT

The bigger concern for digital banks, traditional banks, […]. Apple and Goldman Sachs are partnering to deliver a new credit card. The industry seems to be quick to dismiss the partnership, especially the rewards program – but we think they’re missing the bigger picture. There’s an awful lot more at stake here than credit card rewards.

Amazon Flirts With Banks And Their Customers: Here’s What You Should Do

Forrester IT

Okay, that’s not exactly what’s happening here, but it sure felt like that to many bank executives who heard the […].

The UK’s Digital Banks Are Giving Established Banks A Run For Their Money

Forrester IT

Digital banks have disrupted the status quo. Retail banking in the UK has more competition from digital banks than almost any other market, with small business banking a close second.

Is Your Bank’s Mobile App A Fonzie Or A Potsie?

Forrester IT

application development & delivery banking digital business financial services mobile appsIf you’re a fan of the old TV show “Happy Days,” you know Fonzie and Potsie.

Singapore central bank tests blockchain for bank-to-bank payments

Computer Weekly

Singapore's central bank is overseeing a project that could lead to a single blockchain system being used for banks to transact with each other

T-Mobile MONEY’s Checking Account: Game Changer?

Forrester IT

This is not the first time we’ve seen a telecommunications firm enter the banking space – it’s already been happening for years in Europe and Asia, with large telcos such as Orange and KDDI. And this isn’t T-mobile’s first foray into banking either. So should banks be worried?

Mobile 190

CIOs Help Banks Prepare For The End Of The World

The Accidental Successful CIO

CIOs at banks have a great deal to worry about. As though this wasn’t bad enough, every bank is connected to every other bank. What this means is that if something bad happened to a connected bank, then your bank could also suffer. banking and financial system.

Tesco Bank halts online banking after weekend hacker fraud

Computer Weekly

Tesco Bank halts online banking after thousands of current account customers were hit by fraudulent transactions by hackers at the weekend

Kicking Off Our New Research On Autonomous Finance: FORR/3 Video

Forrester IT

Forrester has recently kicked off some new research focusing on services and companies that make financial decisions and take action on behalf of consumers. You can take a very short survey on this topic here. I’m psyched to present here our first FORR/3 video episode on this topic (see below)!

Video 180

Commercial Bank of Dubai to launch digital-only bank

Computer Weekly

Dubai bank is set to launch a digital-only bank that will be based on mobile phones

Banking Up For Grab In Singapore

Forrester IT

Following in Hong Kong’s footsteps, Singapore’s regulator – Monetary Authority of Singapore (MAS) – has confirmed that it is currently studying the possibility of issuing digital-only banking licenses to organizations with a “non-bank” parentage, which was first reported on May 7th, 2019 by various news outlets.

Banks Have A Variety Of Islamic Banking Platforms To Choose From

Forrester IT

The World Bank explains Islamic finance as "equity-based, asset-backed, ethical, sustainable, environmentally and socially responsible finance." Islamic banking. banking. banking platform transformation. banking platforms.

Challenger bank Starling gets UK banking licence

Computer Weekly

Starling Bank, which will offer smartphone-based current accounts, has been given a UK banking licence

Open Banking and PSD2 – the first 100 days. A slow, fragmented start.

Forrester IT

TLDR: A slow, fragmented start to open banking, but the pace will accelerate. Banks need to become outside-in fast to thrive with open banking, building operating model competence for an externally oriented business. Few Banks Place Open Banking At […]. banking digital business digital disruption financial services Innovation open data APIs Digital Banking fintech open banking PSD2

Rome Was Not Built In A Day, And Neither Are Digital Businesses

Forrester IT

age of the customer digital business digital transformation financial services Banking Digital Banking digital strategy Financial Services innovation

Lloyds Bank digital banking problems an industry warning

Computer Weekly

Lloyds Bank’s digital banking problems still unresolved after a second day

How USAA Differentiates In Mobile Banking

Forrester IT

Take another not-so-random walk with me, this time as my colleague Peter Wannemacher and I explore what makes USAA a standout performer in our Mobile Banking Benchmark assessment. age of the customer banking mobile apps mobile marketingAs we did before when exploring The Home Depot’s success in our “The Forrester Retail Wave: US Mobile Web, Q4 2017” report, we invited executives from USAA […].

Introducing Autonomous Finance: Forrester’s New Research On Algorithm-Based Financial Services

Forrester IT

People’s lives are becoming ever more automated as millions of algorithms make decisions — and, in some cases, take actions on those decisions — on behalf of a consumer.

Starling Bank opens API with hackathon

Computer Weekly

Challenger bank Starling opens its API up to developers in hackathon at Google’s London Campus

CIO interview: John Mountain, Starling Bank

Computer Weekly

Starling Banks CIO tells Computer Weekly about life at a bank that is challenging traditional IT thinking

Financial Conduct Authority concerned about cyber security of banks

Computer Weekly

The FCA expresses concern about the cyber security of banks after 9,000 Tesco Bank customers lost £2.5m in fraudulent transactions

Barclays Bank opens startup hub in London

Computer Weekly

Bank aims to support fintech firms in their early stages

Swedish fintech Klarna gains full banking licence

Computer Weekly

Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority

BBVA tops Forrester mobile bank app chart

Computer Weekly

Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research

UAE banks share information to combat cyber threats

Computer Weekly

Banks in the United Arab Emirates will share information on cyber attacks through a platform instigated by the country’s banking federation

Blow for Australian banks in Apple dispute

Computer Weekly

Australia's big banks might not be granted leave to collectively bargain with and boycott Apple over its Apple Pay service

Apple 183

Lloyds Bank launches technologies to improve and secure customer services

Computer Weekly

Lloyds Bank is investing in the latest technologies to provide customers with convenient and secure banking services