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Digital transformation’s fundamental change management mistake

CIO Business Intelligence

Underpinning these initiatives is a slew of technology capabilities and strategies aimed at accelerating delivery cycles, such as establishing product management disciplines, building cloud architectures, developing devops capabilities, and fostering agile cultures. This dip delays when the business can start realizing the value delivered.

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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

Embrace metrics and iterate To achieve maximum efficiency, Cziomer also suggests focusing service efforts on DevOps Research and Assessment (DORA) metrics, such as “lead time for change” and “time to restore service.” Your leadership team should behave like a Scrum team, enabling end-to-end delivery and support.”

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5 signs your agile practices will lead to digital disaster

CIO Business Intelligence

But speaking to many IT leaders, there are often gaps between how IT runs Scrum, Kanban, or other agile practices and what CIOs need in order to achieve digital transformation objectives. The writing process builds trust, and a documented vision builds a shared understanding of priorities.

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