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Living Networks - Chapter 9: The Flow of Services - Reframing Digital and Professional Services

Trends in the Living Networks

Download Chapter 9 of Living Networks on the Flow of Services. Every chapter of Living Networks is being released on this blog as a free download, together with commentary and updated perspectives since its original publication in 2002. Living Networks - Chapter 9: The Flow of Services.

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Leveraging Organizational Knowledge: Questions to Verna Allee on how to start a Value Networks analysis

Leveraging Organizational Knowledge

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 April 2007 Questions to Verna Allee on how to start a Value Networks analysis This week I attended a (tel.

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Leveraging Organizational Knowledge: Becoming a Knowledge-driven Organization in response to more knowledgeable customers in the luxury market

Leveraging Organizational Knowledge

It is now common for Cartier customers to download from a non-official web site a detailed product spec-sheet; and bring a printed copy to a Cartier boutique in order to be shown the product. In the value network analysis we look at both the contractual and non-contractual interactions (tangible and intangible) between different roles.

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