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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

He notes that the service now allows the company’s service desks to focus on important accelerated tickets such as hardware requests and software approvals, rather than password resets and account unlocks; each month, AgentAsk resolves about 458 tickets of the former and 164 tickets of the latter.

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Top 10 Transformational Impacts of the Cloud in 2013

Cloud Musings

GovCloud Presentations. services brokerages will blur into a conceptual operating system for the ‘Web as a platform’—providing tools to allow users to take advantage of multiple cloud solutions at once, and bringing the cloud closer to the. Custom software will hit the cloud. Cloud Musings on Forbes.

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Wallets and Agents

Phil Windley

The name wallet 1 for the software we use to interact digitally doesn't do the tool justice. The wallet is coupled with a software agent that speaks the protocols necessary to engage with others. Identity agents are software services that manage all the stuff in the wallet. The agent also presents and verifies credentials.

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The Hacker Mind Podcast: Hacking Industrial Control Systems

ForAllSecure

Van Norman: We we get people all over from you know, students in academia we get controls to people to work on to control systems, engineers and technicians who want to learn more about security. We get the InfoSec people that were on enterprise systems, we get them that come because they want to learn more about security.

System 52
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The Hacker Mind Podcast: DEF CON Villages

ForAllSecure

So when they saw my presentation years ago about locks and lock picking at DEF CON, that's when they approached me and DEF CON leadership approached me and said Hey, do you want to be a part of this? We get the InfoSec people that that were on enterprise systems. A lot of times it's software is not free. interact with it.