Software Acquisition and Practices in Government: Build or Buy?

CTOvision

This post is the next in our series focusing on building vs buying software for government uses. Also see our CTOvision Study on Build Vs Buy in Government and How Do Leaders In Government Decide GOTS or COTS? CTO Government News COTS DIB GOTS SWAP

Divide (BI Governance From Data Governance) And Conquer

Forrester IT

Before you invest even 10 minutes of your precious time reading this blog, please make sure it's really business intelligence (BI) governance, and not data governance best practices, that you are looking for. BI governance is a key component of data governance, but they're not the same. Data governance deals with the entire spectrum (creation, transformation, ownership, etc.) Why is BI governance key to agile BI success? BI governance.

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The NSW Government Embarks On A Bold Journey To Improve Customer Experience (CX)

Forrester IT

Weak Government CX Harms Mission Performance As customer expectations keep rising, governments around the world struggle to improve customer experience (CX).

Top Trends From Gartner Hype Cycle for Digital Government Technology, 2019

CEB IT

Digital twins of government that do exactly that are starting to appear in jurisdictions around the globe. Government CIOs can use this research to gauge relative risk and timing for investment in emerging technologies. “At Digital twins of government.

How to Overcome the Pain Points of Your CRM

When used effectively, a CRM can be the life blood of your sales team – keeping everyone organized, efficient, and at peak productivity. However, as a company, sales stack, and database grow, it becomes difficult to uphold structure and governance to keep a CRM up-to-date. The result? Less organization, more confusion, and fewer deals closed. Leveraging leading industry research from industry analysts, this eBook explores how your sales team can gain back valuable time.

Data Governance Takes A Turn — And It’s A Doozy

Forrester IT

If you were to ask me a year ago what I would point to as a best practice for data governance, my response would be to look at what financial services firms do to meet their regulatory requirements.

How Governments Can Unlock Blockchain’s Potential

CEB IT

Blockchain technology continues to be the subject of intense interest and experimentation in all industries, particularly in government. In 2018, two-thirds of governments were actively interested in blockchain, and 10% of governments were actually doing something with it. The cooling in the government space reflects a more reasoned and rational approach to blockchain,” says Rick Holgate , Senior Executive Partner at Gartner.

Goodbye Smart, Hello Insights-Driven: Insights-Driven Cities Deliver Effective Governance

Forrester IT

age of the customer data economy Government insights-driven organization smart citiesI’ve always struggled with the term “smart city.” The word “smart” can mean a million different things.

What Government CIOs Should Know About Digital IDs

CEB IT

Noémie’s story is a clear example of how digital identities can make citizens’ lives and interactions with government agencies easier. . By 2023, at least 80% of government services that require authentication will support access through multiple digital ID providers. To create a working and successful digital citizen IDs, government CIOs must focus on three things: governance, technology and user experience. Governance. Noémi lives in France.

5 Ways for Government CIOs to Optimize Cloud Deployment

CEB IT

Yet, many national and regional governments and agencies remain in the adoption or policymaking phase. . The next step for government CIOs: Optimize your cloud adoption by learning how to enhance its deployment.

Data Governance Takes A Turn – and Its a Doozy

Forrester IT

If you were to ask me a year ago what I would point to as a best practice for data governance, my response would be to look at what financial services firms do to meat their regulatory requirements. artificial intelligence (AI) big data data governance data management digital business digital disruption digital intelligence machine learning ambient data governance CCPA data ops data stewardship GDPR regulatory compliance

Business Agile: A Roadmap for Transforming Your Management & Adapting to the VUCA Environment

Speaker: Peter Taylor, Speaker/Author, The Lazy Project Manager

Businesses everywhere are trying to “get business agile”—but it’s not easy to adapt to becoming this adaptive. How can conventional organizations succeed in this transformation? In this webinar, Peter Taylor will walk through the change process step by step, and look at a tried and tested transformation roadmap: benefits are outlined, solutions to common challenges offered, and tried and tested methods and tools provided. It will be a guide towards a decentralized and management style that offers more successful decision making through collaboration.

AI for Government Programs and the Federal Marketplace

CTOvision

ScaleUP USA has developed a free “Artificial Intelligence for Government” program to help the government employees and contractors learn foundational skills around Artificial Intelligence and the unique challenges faced in using it in the government. Artificial Intelligence CTO Government

Technology Trends for the Future of Government

CEB IT

Forward-looking government officials know that, in a digital society , “Policy is the technology and technology is the policy.” Any government service delivered at scale is underpinned by a host of technologies. Implementing a digital government strategy is a journey that will span multiple budget cycles and political administrations. Gartner's top strategic technology trends for government. Digital government is not a “set and forget” investment.

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The Time For Digital Rhetoric Is Over: Governments Must Overcome Execution Barriers And Fulfill Their Promises

Forrester IT

I recently had the pleasure of congratulating Chris Fechner on his appointment as the new Queensland Government Chief Customer and Digital Officer, a position announced by the Minister for Digital Technology Mick de Brenni late last year.

Cloud spending is outpacing cloud cost governance

David Linthicum

The solution is cloud cost governance, which most enterprises are not employing today. The many cloud cost governance tools on the market run inside of the public clouds themselves, as well as on third-party platforms, both cloud-based and not. Enterprises across the globe dished out a record $107 billion for cloud computing infrastructure services in 2019. This is up 37 percent from the previous year, according to a new report released by analyst firm Canalys.

What CX Should Mean For Government Leaders

Forrester IT

Government IT: How Government Agencies are Making Data More Useful

CEB IT

And government agencies are taking steps to provide more accessible and usable open data. The federal government has established sites ­such as the White House’s Github page and data.gov to provide open-source code and detailed data sets, respectively, to the general public.

Accrete AI Accelerates Growth and Product Adoption with Government Contract

CTOvision

We wanted to bring the following press release to your attention, highlighting one of the big reasons we have begun tracking Accrete AI in our Directory of Disruptive IT as […]. Artificial Intelligence News Accrete

Data Governance Is Improving, But.

Information Week

Corporate memories are at risk because the growth in data is outpacing companies' ability to govern and manage it

The Need for AI Governance in Healthcare

CEB IT

The more activity there is around using AI in healthcare, the greater the need for HDOs to establish AI governance. “AI AI governance is necessary, especially for clinical applications of the technology,” says Laura Craft , VP Analyst at Gartner. Establish an AI governance council. AI governance need not be separate from an existing leadership body of authority. Whether through an existing or separate council, successful AI governance includes four pillars: .

Why And How To Improve The Government Customer Experience

Forrester IT

CX Success Is Vital To Mission Success The need to upgrade the government customer experience (CX) has never been more urgent. Government departments around the world still struggle with substandard experiences — and their poor CX performance hampers mission success.

Data Strategy and Insights Forum: Data Governance Goes Ambient with a Digital Strategy

Forrester IT

Data governance is good for you, they said. Data governance de-risks your business, they said. It’s my guess that data governance is not, quite, working for you. data governance data management data strategy Forrester events

How Leading Government Agencies Are Raising CX With Tech-Driven Innovations

Forrester IT

CIOs: Want to raise up your citizens’ feelings and engagement with your government agency? age of the customer customer experience customer experience index (CX Index) government Innovation technology-driven innovation

What is Proactive Data Governance?

Social, Agile and Transformation

If you go to most business leaders to discuss data governance, you are likely to get a glazing stare that screams, "What the heck are you talking about?" Let's face it, most business leaders even today have little understanding of data governance even with.

Answering The Top Return To Work Questions For Our Government Clients

Forrester IT

Several weeks ago, myself and my colleague, Renee Murphy, hosted a complimentary webinar for those in local, state, and federal government responsible for planning their agency’s return to work protocols.

Government IT: Government Boundaries Are Blurring – And That’s a Good Thing

CEB IT

Internal and external demand is blurring boundaries that have conventionally delineated government IT teams from the rest of their agency colleagues. And, as a result, a more open – and accessible – government is beginning to take shape. Blog Government IT Information Technology

Datameer Introduces Big Data Governance

CTOvision

Datameer has just announced their introduction of new data governance capabilities in a Hadoop environment. Datameer’s new governance module is designed to give businesses transparency into their data pipelines while providing IT with tools to audit diligently for compliance with internal and external regulations. Read more about Datameer 's addition of Governance tools for Hadoop here. Read about why Datameer 's Big Data Governance Matters here.

What Is The Difference Between Data Governance and Big Data Governance?

CTOvision

The video at this link and embedded below starts with a great question: What is the difference between data governance and big data governance? In this video, Stefan Groschupf, CEO of Datameer, talks about the difference between data governance and big data governance.

Carahsoft: Trusted government solutions provider

CTOvision

They make it easier for government to interact with industry and make it easier for industry to understand government mission needs. We have been fans of Carahsoft since their earliest days. It is rare to see companies able to remove friction from business processes like they do. They sponsor high quality events that examine topics [.]. Services Companies Carahsoft

Agile Procurement In Government Is Not An Oxymoron

Forrester IT

In my early research on Agile procurement in government (and Agile procurement in general), almost all of those conversations quickly devolved into what groups were doing Agile software development. But digital government is much broader […].

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Cloud apps need governance too

David Linthicum

After deploying cloud systems without cloud governance, many enterprises now understand why they should have implemented governance in the first place. Other items that need governance are service/API usage and databases, as well as a good interworking with a solid security approach and technology. . However, IT pros who have learned why cloud governance is a must typically believe it's merely an infrastructure play.

How to govern AI in your organization: 6 tips

CTOvision

The US Federal Government Still Ranks Near The Bottom Of Forrester’s Customer Experience Index

Forrester IT

The White House requires federal agencies to “provide a modern, streamlined, and responsive customer experience across government, comparable to leading private sector organizations.”

E-Government: A Graduate Class

CIO Musings

One thing I am working on for this fall that I am very excited about is a class at VCU that is near and dear to me: E-Government. The class title is INFO 691 Topics in Information Systems – Digital Government This class is about using information and communication technologies to provide government services. Students will review and assess different levels of government and their approach to e-government.

Twitter’s Fight for Transparency Targets the U.S. Government

CTOvision

American interest in online privacy and surveillance programs has jumped since Edward Snowden’s revelations about digital government surveillance in the United States. government. Big Data Cyber Security Government News Social Media Data Requests social media surveillance Twitter

IT Governance: Lessons from the Simple Sabotage Field Manual

CEB IT

It was distributed to disgruntled citizens of enemy states to help them destabilize their governments by taking disruptive actions. Blog Corporate IT Information Technology Information Technology Governance

Considering A Departure From Government Service? Look before you leap!

CTOvision

Now’s a good time to remember what’s good about Government work, and quit dreaming about what’s on the other side. Government Civil Service By ChrisScott. Last month I was approached by one of my favorite DoD colleagues, inquiring about opportunities “out there” in Industry.

Marc Andreessen on the Future of Technology and Automation, Robotics, and AI can Impact Government Service

CTOvision

Previous posts discussed future tech scenarios around the year 2030 and context on government services in the future. In this post we provide Marc’s thoughts around the future of technology including automation, robotics and AI and implications for government, business and citizens.

AWS eyes Australian government growth

Computer Weekly

Amazon Web Services is eyeing the Australian public sector for growth, with increased budgets and IT disasters in the past pushing government organisations towards the public cloud

Changing Change Management in Government IT

CEB IT

For government employees this can include navigating an administration transition , implementing a new policy, or adapting the organization in the face of funding changes. Blog Change Management Government IT Information Technology

Why Interest In “Data Governance” Is Increasing

CTOvision

Our main focus is improving what is commonly referred to as "data governance." Interest in data governance has been increasing as suggested by this three year plot of Google searches (Plotted using GOOGLE TRENDS to search for "Data Governance" on June […]. Interest is Increasing I'm working with colleagues to improve how data resources are managed.

Governance, Risk, Compliance and Security: Together or Apart?

Information Week

Organizational risks are expanding with digital transformation, so enterprise risk management has become essential