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Of course this isn't a problem unique to the tech industry. But the tech industry sits at the heart of the digital transformation of many businesses -- helping their customers take advantage of their technology to transform their businesses. MORE
I have written before about the ways industrial and manufacturing firms are reinventing themselves, to become more efficient and better able to win, serve, and retain customers. MORE
Hannover Messe, the leading global trade fair for everything industrial, offers a great opportunity to feel the pulse of digital momentum in the industrial context. MORE
augmented reality data visualization internet of things (IoT) Manufacturing virtual reality AR customer service digital manufacturing extended reality industrial IoT industry 4.0 MORE
Forrester has been measuring Net Promoter Score (NPS)* for four years as a part of our annual CX Index survey. Because customer experience (CX) pros have been asking how their firm’s NPS compares to other firms’ scores and what “good” is, we decided to publish our NPS data for the first time. MORE
US Treasury Secretary Steve Mnuchin followed up in a CNBC interview loudly endorsing the antitrust scrutiny: he said that Amazon has not only “destroyed the retail industry in the US” but that it has also hurt competition. Last week, the DOJ announced an antitrust investigation of Big Tech. MORE
Moreover, they seek vertical-specific clouds and cloud services, or clouds that are known to do well in a particular industry or sector and have services aligned with those industries. Although this may make sense at a broad level, there are some things that should call this industry-specific approach into question as you move to the cloud. Capabilities matter more than industry. MORE
Augmented reality (AR) and virtual reality (VR) have become the cool must-haves for industrial technology vendor keynotes. augmented reality internet of things (IoT) Manufacturing virtual reality AR AR/VR/ AI/ IoT IIoT industrial internet of things internet of things IoT mixed reality VR MORE
Cyber criminals are launching ransomware attacks that are specifically targeting industrial control systems (ICS) in what researchers say is the first instance of file-encrypting malware being built to directly infect computer networks that control operations in manufacturing and utilities environments. A new threat report from cybersecurity company Dragos details the characteristics of the ransomware known […]. News MORE
McAfee says shift in industry’s approach is evidenced by adoption of its Data Exchange Layer and new collaborations through McAfee Security Innovation Alliance MORE
Pharmaceutical Industry today, is a goldmine of opportunities. This is why employee training in the pharmaceutical industry has become one of the major pillars of its success. This blog talks about training method for employees of the pharmaceutical industry. MORE
2018 brought no calm to the smartphone industry, and Apple’s Q1 2019 earnings are an indication that this trend will continue this year. After years of consistent double-digit growth rates, a slowdown in smartphone sales that started in 2017 continued in 2018. MORE
Unprecedented Growth Chief customer officers and chief experience officers were once a small community of visionaries and practitioners pioneering customer experience (CX) across industries. MORE
Organisations should mitigate six key vulnerabilities in industrial control systems to reduce the risk of cyber attack, warns security firm FireEye MORE
age of the customer business technology (BT) consumer spending growth coronavirus industry growth market growth US tech marketEven before the threat of coronavirus, the US economy was poised for a slowdown in 2020. MORE
banking benchmarks digital business digital money management mobile apps mobile services user experience Banking Digital Banking Industry Wave Mobile BankingDigital banks are not eating the incumbent banks’ lunch (yet!) but they’re certainly demonstrating voracious appetite. MORE
To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague, Madeline Cyr, and I interviewed experts within Forrester for our series: “Applying 2020 Predictions To Retail.” MORE
The utilities industry is rapidly modernizing its infrastructure, adding more digitized equipment and connectivity across devices, plants, and systems. This evolution to “smart infrastructure” represents a positive, paradigm shift for the industry. Unfortunately, the security policies of many utilities have not evolved along with it, leaving them incredibly vulnerable. Utilities are investing heavily to modernize infrastructure. In […]. Cyber Security News MORE
The bitcoin industry has become one of the top 10 industries most targeted by distributed denial of service attacks, a report has revealed MORE
My colleague Michele Pelino and I published “The Forrester Wave™: Industrial IoT Software Platforms, Q4 2019” recently, and we’ll be discussing the findings in more detail in a webinar on 30 January. MORE
Read Ronald Schmelzer’s article in Forbes showcasing the various ways in which AI is impacting the mining industry The act of extracting minerals from the earth is quite disruptive to the environment. MORE
The healthcare industry has significantly more exposed attack surfaces than any other industry surveyed, according to Censys’s research findings of cloud risks and cloud maturity by industry, revealed at RSA Conference 2020. MORE
This is scary for all industries, and in particular for the shipping as its fate is tightly linked to the health of the global economy. (co-authored with Han Bao, Senior Research Associate) As we enter 2020, talks of recession are widespread. In recent years, we have seen distorted supply and demand, weakening global GDP growth, […]. age of the customer MORE
Read Fabian Westerheide take a look at the global challenges faced by the artificial intelligence industry on Forbes : Whoever controls the strongest artificial intelligence controls the world. Artificial intelligence is the most important technology of the 21st century. It is therefore important to understand global ambitions and movements. In this article I examine the […]. MORE
Enterprise Resource Planning (ERP) software is quickly becoming a standard software solution in the manufacturing industry. ERP software does everything from collecting and managing information to providing industry-specificIn fact, it's thanks to this software that manufacturers are at the forefront of technology: ERP is able to give small business owners a complete insight into their business. MORE
What we know: December 13th 2018 – GE announces the formation of a new industrial IoT software business with $1.2bn in revenue (based on GE Digital sales). With GE establishing a new stand-alone software business, we examine what it means for existing and potential customers of GE Digital and for GE. The new IIoT company […]. digital business digital disruption internet of things (IoT) IoT software platforms MORE
Not too long ago, executives from manufacturing and related industries would not consider running their internet of things (IoT) initiatives from a cloud. Makers of industrial IoT software platforms have undergone a similar change of heart, pivoting from making […]. MORE
The news over the weekend that HP was splitting into two separate businesses made me deeply ruminate over the future of the IT industry — helped along by a few adult beverages. Plenty of examples of both in the industry today. MORE
In the face of a growing shortage of cyber security skills around the world, the security industry itself needs to do more to attract people MORE
What is more important to you: data security or physical security MORE
This report takes a look at some of the industries and processes that are most dramatically undergoing a transformation in response to the […]. MORE
The utilities industry is no different. And 20 years from now, the industry will be very different. Utilities companies are among many asset-intensive industries poised to benefit richly from these technologies. Business models change. MORE
Industry Related Topics 
Forrester IT
MARCH 1, 2020
Not too long ago, executives from manufacturing and related industries would not consider running their internet of things (IoT) initiatives from a cloud. Makers of industrial IoT software platforms have undergone a similar change of heart, pivoting from making […].
Forrester IT
FEBRUARY 19, 2020
To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague, Madeline Cyr, and I interviewed experts within Forrester for our series: “Applying 2020 Predictions To Retail.”
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Computer Weekly
JULY 25, 2016
We explore how back-office IT is being applied to industrial machines
Forrester IT
FEBRUARY 12, 2019
augmented reality data visualization internet of things (IoT) Manufacturing virtual reality AR customer service digital manufacturing extended reality industrial IoT industry 4.0
Speaker: Steve McConnell, CEO, Construx Software
In this talk, Steve McConnell, CEO of Construx Software, distills hundreds of companies’-worth of real-world experience into the proven Agile leadership practices that work best. Steve will seamlessly thread together traditional approaches, early Agile approaches, modern Agile approaches, and the principles and context that underlie them all—creating an invaluable resource for Agile leaders, their teams, and their organizations.
Forrester IT
DECEMBER 20, 2019
My colleague Michele Pelino and I published “The Forrester Wave™: Industrial IoT Software Platforms, Q4 2019” recently, and we’ll be discussing the findings in more detail in a webinar on 30 January.
Forrester IT
MARCH 5, 2020
age of the customer business technology (BT) consumer spending growth coronavirus industry growth market growth US tech marketEven before the threat of coronavirus, the US economy was poised for a slowdown in 2020.
Forrester IT
JULY 29, 2019
US Treasury Secretary Steve Mnuchin followed up in a CNBC interview loudly endorsing the antitrust scrutiny: he said that Amazon has not only “destroyed the retail industry in the US” but that it has also hurt competition. Last week, the DOJ announced an antitrust investigation of Big Tech.
CTOvision
FEBRUARY 26, 2020
The healthcare industry has significantly more exposed attack surfaces than any other industry surveyed, according to Censys’s research findings of cloud risks and cloud maturity by industry, revealed at RSA Conference 2020.
David Linthicum
MARCH 1, 2019
Moreover, they seek vertical-specific clouds and cloud services, or clouds that are known to do well in a particular industry or sector and have services aligned with those industries. Although this may make sense at a broad level, there are some things that should call this industry-specific approach into question as you move to the cloud. Capabilities matter more than industry.
Advertiser: BairesDev
AI is quickly becoming mainstream, thanks to its value-driving capabilities. Yet, even with such widespread attention, it still is one of the most misunderstood technologies out there. Here's how to make the most out of it and bring a positive change to your company.
Forrester IT
APRIL 5, 2019
Hannover Messe, the leading global trade fair for everything industrial, offers a great opportunity to feel the pulse of digital momentum in the industrial context.
Forrester IT
MAY 20, 2019
Unprecedented Growth Chief customer officers and chief experience officers were once a small community of visionaries and practitioners pioneering customer experience (CX) across industries.
Forrester IT
AUGUST 9, 2018
I have written before about the ways industrial and manufacturing firms are reinventing themselves, to become more efficient and better able to win, serve, and retain customers.
Forrester IT
DECEMBER 13, 2018
What we know: December 13th 2018 – GE announces the formation of a new industrial IoT software business with $1.2bn in revenue (based on GE Digital sales). With GE establishing a new stand-alone software business, we examine what it means for existing and potential customers of GE Digital and for GE. The new IIoT company […]. digital business digital disruption internet of things (IoT) IoT software platforms
Forrester IT
SEPTEMBER 28, 2018
banking benchmarks digital business digital money management mobile apps mobile services user experience Banking Digital Banking Industry Wave Mobile BankingDigital banks are not eating the incumbent banks’ lunch (yet!) but they’re certainly demonstrating voracious appetite.
Computer Weekly
DECEMBER 5, 2017
The bitcoin industry has become one of the top 10 industries most targeted by distributed denial of service attacks, a report has revealed
CTOvision
FEBRUARY 17, 2020
Cyber criminals are launching ransomware attacks that are specifically targeting industrial control systems (ICS) in what researchers say is the first instance of file-encrypting malware being built to directly infect computer networks that control operations in manufacturing and utilities environments. A new threat report from cybersecurity company Dragos details the characteristics of the ransomware known […]. News
CTOvision
FEBRUARY 17, 2020
Read Ronald Schmelzer’s article in Forbes showcasing the various ways in which AI is impacting the mining industry The act of extracting minerals from the earth is quite disruptive to the environment.
IT Toolbox
JULY 26, 2017
The health industry is constantly changing and improving. With all of the innovation happening in the field today, many people are excited for the future
Forrester IT
SEPTEMBER 26, 2016
Of course this isn't a problem unique to the tech industry. But the tech industry sits at the heart of the digital transformation of many businesses -- helping their customers take advantage of their technology to transform their businesses.
Computer Weekly
APRIL 13, 2017
Organisations should mitigate six key vulnerabilities in industrial control systems to reduce the risk of cyber attack, warns security firm FireEye
CTOvision
DECEMBER 4, 2019
Read Fabian Westerheide take a look at the global challenges faced by the artificial intelligence industry on Forbes : Whoever controls the strongest artificial intelligence controls the world. Artificial intelligence is the most important technology of the 21st century. It is therefore important to understand global ambitions and movements. In this article I examine the […].
Forrester IT
JANUARY 31, 2019
2018 brought no calm to the smartphone industry, and Apple’s Q1 2019 earnings are an indication that this trend will continue this year. After years of consistent double-digit growth rates, a slowdown in smartphone sales that started in 2017 continued in 2018.
IT Toolbox
NOVEMBER 16, 2017
What is more important to you: data security or physical security
CTOvision
JULY 1, 2019
This report takes a look at some of the industries and processes that are most dramatically undergoing a transformation in response to the […].
Kitaboo
OCTOBER 1, 2019
Pharmaceutical Industry today, is a goldmine of opportunities. This is why employee training in the pharmaceutical industry has become one of the major pillars of its success. This blog talks about training method for employees of the pharmaceutical industry.
Perficient - Digital Transformation
OCTOBER 15, 2019
The utilities industry is no different. And 20 years from now, the industry will be very different. Utilities companies are among many asset-intensive industries poised to benefit richly from these technologies. Business models change.
Forrester IT
AUGUST 14, 2018
Augmented reality (AR) and virtual reality (VR) have become the cool must-haves for industrial technology vendor keynotes. augmented reality internet of things (IoT) Manufacturing virtual reality AR AR/VR/ AI/ IoT IIoT industrial internet of things internet of things IoT mixed reality VR
Computer Weekly
OCTOBER 19, 2017
McAfee says shift in industry’s approach is evidenced by adoption of its Data Exchange Layer and new collaborations through McAfee Security Innovation Alliance
Computer Weekly
OCTOBER 3, 2017
In the face of a growing shortage of cyber security skills around the world, the security industry itself needs to do more to attract people
Forrester IT
NOVEMBER 7, 2019
Forrester has been measuring Net Promoter Score (NPS)* for four years as a part of our annual CX Index survey. Because customer experience (CX) pros have been asking how their firm’s NPS compares to other firms’ scores and what “good” is, we decided to publish our NPS data for the first time.
IT Toolbox
JULY 21, 2016
Enterprise Resource Planning (ERP) software is quickly becoming a standard software solution in the manufacturing industry. ERP software does everything from collecting and managing information to providing industry-specificIn fact, it's thanks to this software that manufacturers are at the forefront of technology: ERP is able to give small business owners a complete insight into their business.
CTOvision
MAY 16, 2019
The utilities industry is rapidly modernizing its infrastructure, adding more digitized equipment and connectivity across devices, plants, and systems. This evolution to “smart infrastructure” represents a positive, paradigm shift for the industry. Unfortunately, the security policies of many utilities have not evolved along with it, leaving them incredibly vulnerable. Utilities are investing heavily to modernize infrastructure. In […]. Cyber Security News
Chuck's Blog - EMC
OCTOBER 6, 2014
The news over the weekend that HP was splitting into two separate businesses made me deeply ruminate over the future of the IT industry — helped along by a few adult beverages. Plenty of examples of both in the industry today.
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