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Do your VoIP services have a case of the 'jitters'?

Spearline Testing

Since the global adoption of VoIP and video as primary communication solutions, Unified Communications (UC) has never had a more valuable asset. The 'VoIP approach' provides organizations with feature-filled telephony service at a fraction of the standard company telephony price, proving highly effective.

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The VoIP connection: Don’t be jittery with bad audio quality

Spearline Testing

This issue is a common cause of poor VoIP conversations. What is VoIP? Voice over Internet Protocol (VoIP) allows individuals to make calls over the internet. A great solution for most businesses, VoIP telephone systems allows more flexibility than ever before. The dreaded JITTER is the largest of which.

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Understanding Packet Loss

Spearline Testing

The end result of these packets failing to reach the opposite end of the network communication leads to missing data, in a VoIP call it would lead to missing pieces of the conversation. Insufficient bandwidth/ the bandwidth cap to handle a VoIP call will lead to packets being dropped or delivered out of order. Identifying Packet Loss.

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