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What is a business analyst? A key role for business-IT efficiency

CIO Business Intelligence

BAs engage with business leaders and users to understand how data-driven changes to process, products, services, software, and hardware can improve efficiencies and add value. Depending on the role, a business analyst might work with data sets to improve products, hardware, tools, software, services, or process.

Analysis 128
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Carrier IT tackles big challenges with microtransformations

CIO Business Intelligence

The fast-growing IT team had a lot on its plate: “We had probably 130 different ERP platforms across the four business units, and a lot of times they were similar, they were SAP or JDE, but there were different versions, and they ran autonomously on different platforms,” she says. But all that barely existed when Carrier first split from UTC.

SCRUM 97