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ChatGPT, the rise of generative AI

CIO Business Intelligence

A transformer is a type of AI deep learning model that was first introduced by Google in a research paper in 2017. Five years later, transformer architecture has evolved to create powerful models such as ChatGPT. Learn more about Protiviti’s Artificial Intelligence Services.

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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components to transform HR and IT service requests.