How Kaiser Permanente IT shifted from order taker to influencer
CIO Business Intelligence
APRIL 27, 2022
When Doug Adams became CEO in 2019, prior to the pandemic, he set a transformation strategy to use digital technologies to improve the member experience and quality of care. In the past, we would look at a new technology’s capabilities, costs, and benefits, and then at some point, we’d ask about security,” she says. “In comes first.”.
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