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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

FEBRUARY 13, 2023

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

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7 key questions CIOs need to answer before committing to generative AI

CIO Business Intelligence

JUNE 21, 2023

“We take a photo of your teeth with your phone and we generate a 3D model representation and we can project with AI what a straightening plan would look like, how long it would take, and what it would look like when we’re done.” Then, when that didn’t work, it hired it’s own team to build the proprietary models it needed.

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5 hot IT budget investments — and 2 going cold

7 key questions CIOs need to answer before committing to generative AI

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