Remove Agile Remove Artificial Intelligence Remove B2C Remove Mobile
article thumbnail

Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

To do this successfully, cutting-edge technologies such as artificial intelligence and advanced data analytics have to be leveraged in the CX measurement system. An AI/ML-enabled CEI+ can help CSPs identify and predict the experience gaps that affect business results (such as revenue, churn, satisfaction, etc.),

article thumbnail

Startup founders at new 5G Open Innovation Lab explain how they’ve adjusted to the COVID-19 crisis

GeekWire

It’s certainly been a unique inaugural cohort for the 5G Open Innovation Lab (5G OI Lab) , a new startup program funded by T-Mobile, Intel, and NASA. T-Mobile, Intel, NASA unveil 5G Open Innovation Lab in Seattle to help startups tap potential of 5G. The Bellevue, Wash.-based scaling it). Transparent Path CEO Eric Weaver.

Software 139
article thumbnail

CEOs’ top priorities for IT leaders today

CIO Business Intelligence

That move, in turn, boosts the company’s automation, analytics, and artificial intelligence goals by delivering the high-quality data that those technologies crave — thereby improving both decision-making capabilities and user experiences. “We It’s about the ability to be as nimble and agile as others in the market.”

Survey 116