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Discovering value in B2B and B2B2X ecosystems

TM Forum

Some digital offerings, like entertainment and gaming, could monetize untapped B2C opportunities, but the lucrative B2B segment offers the greatest opportunity to help industry verticals differentiate and tap into high-margin revenue streams. This will help drive growth, provide new value, and serve the needs of enterprises.

B2B 130
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Telecom Argentina builds agile business on Cloud Foundation

TM Forum

Nonetheless, by focusing on customer loyalty and using DevOps, we were able to quickly start developing a cloud-native 100% digital business that delivers results, which we are now scaling up through the regular addition of new 100% digital solutions. Laying the foundations. New services. Open Digital Architecture. programs to effect change.

Agile 130
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Lumen imagines ‘what if’ to transform into a techco

TM Forum

Lumen has deployed about 100 edge nodes on its network to bring compute, storage and network capabilities “within five milliseconds of 98% of all US enterprise locations in the country,” according to Keister. Lumen looked to its hyperscaler partners and large enterprise customers. Scaled Agile Framework (SAFe).

B2B 130
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DTWS: Telia's path to zero-touch automation

TM Forum

She explained that as recently as two years ago, Telia had at least “six different ways of doing order to activation” and “proposing products to customers” with six or more order to activation stacks across B2C and B2B markets in different countries. The smaller releases allowed for a faster pace.

B2C 130
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Unleashing creativity with the programmable telco

TM Forum

CSPs must manage this transformation holistically to optimize the benefits of 5G to offer innovative and tailored use-cases to their retail and enterprise customers. B2B and B2C customers want more choice and more flexibility. 5G is more than just a network upgrade. How does the programmable telco improve customer experience?

Network 132
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ServiceNow, CSPs discuss transforming B2B customer experience

TM Forum

Communication service providers (CSPs) are keen to crack the B2B market beyond selling connectivity. The best way to understand how CSPs are transforming their B2B customer experience is to look at what’s motivating them to transform in the first place. . Automated service assurance. Deutsche Telekom merges companies.

B2B 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. It’s interesting to look at 5G impact in terms of both consumer and enterprise.

Oracle 130