Applications End-User Support Software Training 
mrc's Cup of Joe Blog
JANUARY 16, 2019
Many of them stem from known security issues like unencrypted data, unpatched software, common vulnerabilities, etc… In other words, issues that could’ve been corrected with a proactive approach to security. Now, am I saying that IT shouldn’t support the business? But, they spend time on tasks that they could offload to end users.
SecureWorld News
JUNE 11, 2020
I think the most common risk and what we found in the research is that only 30% of those IT and security leaders we spoke with actually have a standardized strategy, approach, and methodology for allowing third-parties into critical systems and applications. So they might be designed to provide end-user support.
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