3 Steps to Improve Strategic Vendor Management


Before you take on a new vendor, stop and consider the impact the relationship will have on your organization — will the vendor will be engaged in your most critical initiatives, systems or business processes? Does the vendor exhibit partnership-like traits? . Relationships with strategic vendors are increasingly key to business performance. When managed badly, large strategic vendors can become complacent, slow moving and intractable.”.

How To Adjust Your Tech Budget To Survive Or Thrive In The Pandemic Recession

Forrester IT

The old playbook for how CIOs can manage tech budgets through tough times will not work for today’s pandemic. Age of the Customer application development & delivery CIO insights pandemic vendor management CIO covid-19 Tech Budget

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Why Now Is The Perfect Time To Negotiate Cost Reductions With Software Vendors

Forrester IT

For companies looking for short-term cost reductions during the economic slowdown, negotiating lower prices on software contracts with vendors can provide much-needed relief.

Introducing The Forrester Wave: Cloud HCM Suites, 2020

Forrester IT

Prior to the pandemic, the majority of global software decision-makers were dissatisfied with their existing Human Capital Management (HCM) products and were evaluating other products.

Quick Resource Guide To Help Organizations Scale Healthcare Support During COVID-19

Forrester IT

While some vendors initially offered temporary discounts or free services, many have discontinued these practices.

The Realities of Rural 5G Deployment in the US

Forrester IT

Early last week, Ajit Pai, the Chairman of the US Federal Communications Commission (FCC) announced his approval of the merger of T-Mobile and Sprint. This will result in a third mega-carrier in the US mobile wireless market, which is a good move for consumers like you and me.

Key Considerations On The “New” Cornerstone OnDemand

Forrester IT

Recent Acquisitions Set The Stage For A Scalable Learning And Talent Powerhouse Cornerstone OnDemand, a long-standing provider of corporate learning and talent management solutions, entered into an agreement to acquire Saba, an early innovator in corporate learning and talent management solutions.

Elements Of Reputation: Traits That Indicate A Thoughtful Tech GTM Strategy

Forrester IT

How can enterprise buyers gauge if their vendor partner has a robust internal strategy and thus […]. How do you build reputation? How do you gain trust and sustain it? These questions are as fundamental for every organization as it is for every individual personally.

Experience Points: Level Up With Experience Level Agreements

Forrester IT

sourcing & vendor management sourcing strategy & execution user experienceWe habitually use metrics, even when they are not relevant. Our instincts are based on deeply engrained responses to situations and inherent investment biases (time & cost).

How To Onboard Startups

Forrester IT

age of the customer emerging technology financial services governance risk & compliance (GRC) Innovation risk management supplier risk & performance management vendor management vendor selection emerging vendors fintech innovation startups supplier risk

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Vendor management and looking beyond SMB firewalls, anti-virus, and data backups

IT Toolbox

From servers to PBXs and everything in between, his company sells, installs, and manages entire network environments for its customers. I just had lunch with a long-time business colleague who specializes in IT consulting and network systems integration for small and medium-sized businesses. Companies like my colleague’s are the backbone of the enormously large group of businesses

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Research Announcement: The Forrester Wave™: European Cybersecurity Consulting Providers, Q4 2019

Forrester IT

age of the customer application security business & IT alignment cybersecurity EMEA Europe security & risk vendor management vendor selection

Agile Procurement In Government Is Not An Oxymoron

Forrester IT

age of the customer Agile agile procurement sourcing vendor managementIn any conversation focused on Agile, it takes some time to figure out what each party means when they use the term.

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RIP The RFP – This Is Not Your 1990s Vendor Selection Process

Forrester IT

Companies use the RFP process for selecting a new vendor or solution to show that they have: Established comprehensive requirements Considered and reduced risk An objective and transparent decision-making process Makes sense, right? If we were managing […].

Netflix Hack: Key Lessons In The Economics Of Ransomware And Managing 3rd Party Risk

Forrester IT

Enterprise Risk Management. vendor management. Brand Risk Enterprise Risk Management Governance Risk and Compliance Netflix Ransomware Security and Risk hacking third party data vendor managementNetflix recently experienced a third-party breach. The data lost is Season 5 of Orange is the New Black, which is original Netflix content. Many are calling it the largest entertainment industry hack since Sony. I guess that is right, but how bad is it really?

How to Get Started With Information Asset Management


This continuously changing environment introduces an increasing variety of technologies and proliferation of assets to be managed. The i ncreasing demands of digital business challenge sourcing, procurement and vendor management leaders responsible for IT asset management (ITAM) to implement and maintain a mature strategy for better governance, efficiency and business outcomes,” says Pamela Wheelwright, Senior Director Analyst, Gartner.

It is time to stop blaming others

Eric D. Brown

The first item in the newsletter was an article by Chris Van Liew, Chief Information Officer, Weyerhaeuser Company titled CIO Says “I’m to Blame” if Vendors Don’t Deliver. To change our vendor’s, we need to change ourselves.

Forrester 2019 Enterprise BI Platform Waves ™ Research Update

Forrester IT

This year we emphasized New market segmentation by Vendor-Managed vs. Client-Managed platforms, which roughly equated to on-premise vs. cloud based platforms, but not quite. Forrester has just published 2019 refresh of out Enterprise Business Intelligence (BI) Platforms Waves ™.

Corporate IT: How to Improve the Performance of Startups and Niche Vendors


CIOs also report that 40% of their vendors support a specific business niche rather than provide broad range of solutions. This means that managing their performance often requires more time and oversight from already strained IT vendor managers at the buying firm.

Government IT: A New Era Requires New Models of Sourcing


With many agencies and other government organizations not yet viewing technology as a key component of their overall strategy, sales reps from vendor firms have focused less on helping with innovation and more on providing current state services, as requested, for the lowest possible cost.

Understand the 4 Common CTO Personas


The role is often tasked with pursuing multiple abstract goals such as “ driving innovation ,” “identifying emerging technologies ” or simply “managing IT operations.” The chief technology officer (CTO) is one of the least understood and most broad of all C-suite positions.

Key Questions to Evaluate and Plan for Enterprise 5G


With the lack of details shared by service providers on what 5G services will involve — beyond what is initially available — enterprise sourcing, procurement and vendor management leaders should require their carriers to provide detailed terms and data regarding current and planned coverage. Several service providers have launched commercial 5G services in a handful of markets, and others have announced plans for later in 2019 and beyond.

7 ways to get the most from your vendors

ComputerWorld IT Management

Vendor management once meant squeezing service providers for the lowest costs. That approach won't fly today. To read this article in full or to leave a comment, please click here (Insider Story

Vendor Risk Management & Complying With GDPR 


Information Technology Blog - - Vendor Risk Management & Complying With GDPR - Information Technology Blog. Among these is putting in place a robust vendor risk management program to help in identifying, tracking, and monitoring your firm’s risk exposure.

10 New Information Security Roles for the Digitization Era


As innovation and security become increasingly linked, senior IT managers must change how they hire and develop information security staff. Product security specialists/managers. Security service manager. Security marketing and communications manager.

Red flags to look for when making a big IT purchase

ComputerWorld IT Management

Absent an experienced vendor management group on the IT side of the table, the two parties in a sales presentation are badly mismatched. The vendor’s representatives spend all their time doing exactly this, whereas most IT buyers send people who use technology, but don’t buy it for a living. Few IT leaders recognize when a salesperson is exaggerating product capabilities (or omitting limitations).

ATMs Are IT Too!

Cloud Musings

That world of homogenous IT technology managed entirely by the internal IT organization has long disappeared. Operations today require efficient and global management of technologically heterogeneous environments. The final trend is around management and overhead.

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The move toward enterprise security technology integration

Network World

Last week, I wrote about the move toward cybersecurity vendor and technology consolidation, along with a growing emphasis on technology integration in the enterprise. There is an element of simplifying purchasing and vendor management, but most CISOs want tools that work together so they can improve security prevention/detection while streamlining operations.

Cognitio’s Roger Hockenberry Cited in BizTechReports


To give us a perspective on this question, we had the opportunity to speak with Roger Hockenberry , CEO and founding partner of Cognitio , a strategic consulting and engineering firm established and managed by a team of former senior technology executives from the U.S. Because it’s not question of eliminating risk, it is understanding and managing risk. But they may overlook things like aggressive patch management, vendor management. By Bob Gourley.

7 challenges facing CIOs and IT leaders in 2020

mrc's Cup of Joe Blog

Managing data security and consumer privacy. Heading into a new decade, the gap between internal systems which may have worked well for the last decade, or even longer, aren’t relevant anymore,” says Patsy Nearkhou, Marketing Manager at Talkative.

7 Characteristics of Qualified Managed Service Providers


How do you know whether to keep these functions in house or partner with a managed service provider ? We’ve found that many businesses are choosing to opt for a managed service provider. Application management. Do you employ a security manager? 7) Vendor Management.

CIOs Wanted for Innovation Expansion

CIO Dashboard

CIOs and IT managers are adept at operating at the intersection of software design and data. Guest post by Barry Jaruzelski and Chris Curran. Do CIOs have a role in product development? Some say no. Call on the CTO or CDO or CMO.

3 Strategies to Decrease IT Costs and Increase Business Impact

CIO Dashboard

Guest post by Suheb Siddiqui and Chetan Shetty. A veteran CIO recently told me, “The last few months felt like I time traveled back to the 1980s. Business stakeholders are demanding the applications they want, designed the way they like, and at a speed dictated by their priorities.”

The Monthly “Problem-Solving Master” Book Tuning: A Set of “How”s to Frame & Solve Right Problems Nov. 2019

Future of CIO

How to Shift from a "Finger Pointing" to a Problem Solving Culture Businesses "fail" for a multitude of reasons including economic conditions, vendor management, performance or production, industry regulations, expansion costs and the list goes on.

HR in the Cloud is Soaring

CIO Dashboard

Even with the vastly increased mobile usage, we still see some large gaps between what managers want on mobile versus the capabilities deployed to them. Top motivations for consolidation included easier vendor management, better support, and better integration.

Are Servers The New Storage?

Chuck's Blog - EMC

  For example, at the recent VMworld there were perhaps 20 different storage array vendors, and my informal survey had most offerings using this approach.   Fewer vendors to deal with, greater buying power, standardized tools and operational processes, etc.

Fountainhead: Cloud's Transformation: The Softer Side


After having spoken to numerous customers and vendors, its clear to me that cloud computings operational transformation necessarily triggers structural changes in the IT organization - as well as in the rest of the enterprise. IT financial management skills development, training etc.

3 lessons that CIOs learned in 2018

mrc's Cup of Joe Blog

Organization-wide, staff must be educated on security risks and resulting policies surrounding BYOD, printing, third-party software, remote workers, legacy equipment, vendor management, social engineering, outdated-training and security policies, and public or poorly protected WiFi.

7 Characteristics of Qualified Managed Service Providers


How do you know whether to keep these functions in house or partner with a managed service provider ? We’ve found that many businesses are choosing to opt for a managed service provider. Application management. Do you employ a security manager? 7) Vendor Management.

Fountainhead: A Leading Indicator of "Consumerized IT"?


Inquiring into a VDI environment to increase manageability, reduce costs. In a recent Forrester Research report, " Shifting from Rules to Guardrails " there are some good observations of how IT (and the CIO) have to transform from being technologists to becoming brokers, vendor managers, and providers of technology governance: "We see a blurring boundary between business and IT. CIO.com: Consumerization of IT taking its Toll on IT managers. IT Financial Management. (4).

Measuring CIO Performance

A CIO's Voice

There are 2 areas “Leadership and Management” and “Core Areas” that can be used. Leadership and Management: Strategic Leadership. People Management. Application Management. LEADERSHIP & MANAGEMENT. People Management. GOAL – Identify and manage capital projects. Network Management. Application Management. Technology vendor management. How do you measure the performance of a CIO?


Running a Business-Driven Digital IT Organization

Future of CIO

It is important to run a business-driven digital IT organization with interdisciplinary management practices for moving the company to a dynamic, iterative, integral, and interactive digital flow and business continuum.

Cloud Shines Brightly as Future of Disaster Response IT

Cloud Musings

Jackson , NJVC Vice President and General Manager, Cloud Services, is cloud. Jackson, NJVC Vice President and General Manager, Cloud. people helping people, not managing technology.”. brokerage with (vendor management and integration included) marks the.

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