CEB IT

SEPTEMBER 1, 2019

Before you take on a new vendor, stop and consider the impact the relationship will have on your organization — will the vendor will be engaged in your most critical initiatives, systems or business processes? Does the vendor exhibit partnership-like traits? . Relationships with strategic vendors are increasingly key to business performance. When managed badly, large strategic vendors can become complacent, slow moving and intractable.”.

Vendor Management 238

Vendor Management Analysis Architecture Data 238

Spearline

NOVEMBER 24, 2020

For such networks, vendor management is a crucial aspect of maintaining successful operations. Vendor management. The above shows that Spearline is not only a quality management tool, but can and should be a key component of telecoms vendor management.

Vendor Management 66

Vendor Management Network Telecommunications Unified Communications 66

SecureWorld News

OCTOBER 28, 2020

Five little vendors access your data. The first one said, "For this company, vendor management doesn't seem to matta." The fourth one said, "Regulation requires vendor control." And the five little vendors knew their customer hadn't discovered their gaps (in security).

Vendor Management 61

Vendor Management Guidelines Programming Malware 61

IT Toolbox

JULY 24, 2017

From servers to PBXs and everything in between, his company sells, installs, and manages entire network environments for its customers. I just had lunch with a long-time business colleague who specializes in IT consulting and network systems integration for small and medium-sized businesses. Companies like my colleague’s are the backbone of the enormously large group of businesses

SMB 122

SMB Vendor Management Firewall Backup 122

Forrester IT

MAY 2, 2017

Enterprise Risk Management. vendor management. Brand Risk Enterprise Risk Management Governance Risk and Compliance Netflix Ransomware Security and Risk hacking third party data vendor managementNetflix recently experienced a third-party breach. The data lost is Season 5 of Orange is the New Black, which is original Netflix content. Many are calling it the largest entertainment industry hack since Sony. I guess that is right, but how bad is it really?

Vendor Management 297

Vendor Management Analysis Financial Government 297

CEB IT

JUNE 10, 2019

This continuously changing environment introduces an increasing variety of technologies and proliferation of assets to be managed. The i ncreasing demands of digital business challenge sourcing, procurement and vendor management leaders responsible for IT asset management (ITAM) to implement and maintain a mature strategy for better governance, efficiency and business outcomes,” says Pamela Wheelwright, Senior Director Analyst, Gartner.

Vendor Management 174

Vendor Management Strategy How To Financial 174

Forrester - Business Intelligence

OCTOBER 22, 2020

The business intelligence (BI) vendor consolidation trend that started earlier in 2019 continues. It was one of the first vendors to offer reporting and analytics on mainframes! Today, TIBCO announced its intent to acquire Information Builders, Inc.

Trends 63

Trends Report Vendor Management Business Intelligence 63

Forrester's Customer Insights

MAY 11, 2021

Age of the Customer Business Technology (BT) Business Value Change Management Emerging Growth Marketing emerging technology Information Technology infrastructure & operations private cloud technology-driven innovation vendor management

Dell 34

Dell Data Center Enterprise Enterprise 34

Forrester's Customer Insights

AUGUST 13, 2020

Cisco Systems stock fell over 11% today after it delivered its latest quarterly earnings yesterday. Cisco beat street estimates, but it fell based on a 9% YoY decrease in revenue and a weak outlook for coming quarters.

Research 48

Research System Vendor Management Architecture 48

Forrester's Customer Insights

SEPTEMBER 16, 2020

NVIDIA just announced it plans to acquire Arm Limited from SoftBank Group for $40B. The combination aims to conquer the enormous compute market that has long been dominated by the x86 architecture (and thus, Intel and AMD).

Intel 50

Intel Data Center Groups Vendor Management 50

Forrester's Customer Insights

APRIL 22, 2021

Forrester published today a report on how Modern Smart Applications Are Transforming Supplier Value Management (available to Forrester clients). I cite several examples, both from large SVM software suite vendors and from […].

Examples 28

Examples Applications Report Software 28

Forrester's Customer Insights

APRIL 22, 2021

Architecture & Technology Strategy CIO insights Climate Action Cloud Computing Trends Core Tech Strategy emerging technology high tech infrastructure & operations Innovation internet of things (IoT) Sustainability technology-driven innovation vendor management

Vendor Management 30

Vendor Management Strategy Architecture Trends 30

Forrester's Customer Insights

MAY 19, 2020

The old playbook for how CIOs can manage tech budgets through tough times will not work for today’s pandemic. Age of the Customer application development & delivery CIO insights pandemic vendor management CIO covid-19 Tech Budget

Budget 45

Budget Vendor Management How To Applications 45

Forrester's Customer Insights

SEPTEMBER 9, 2020

Age of the Customer B2C Marketing Channel Marketing customer experience marketing automation Marketing Technology (martech) vendor management vendor selectionI don’t know about you, but I really like a good cheese board.

Vendor Management 38

Vendor Management B2C 38

Forrester's Customer Insights

MAY 5, 2020

For companies looking for short-term cost reductions during the economic slowdown, negotiating lower prices on software contracts with vendors can provide much-needed relief.

Company 38

Company Software Software Vendor Management 38

Forrester's Customer Insights

SEPTEMBER 3, 2020

For global companies, reputation in the regions requires a great localization vendor, but it can be hard to find the right match. B2B Marketing Content Strategy and Operations SiriusDecisions Research vendor management vendor selection Content Factory Content Strategy

How To 33

How To Company Vendor Management B2B 33

Forrester's Customer Insights

APRIL 3, 2020

While some vendors initially offered temporary discounts or free services, many have discontinued these practices.

Healthcare 35

Healthcare Resources Insurance Company 35

Forrester's Customer Insights

OCTOBER 20, 2020

B2C Marketing Marketing Technology (martech) vendor management vendor selectionMy colleague Joe Stanhope and I have previously written about how The Future Of Enterprise Marketing Technology hinges on marketing alignment with customer experience (CX) strategies.

Strategy 29

Strategy Enterprise Enterprise Vendor Management 29

Forrester's Customer Insights

JULY 14, 2020

As I work on updating Forrester’s tech market forecasts for the US and the world, I have been struck by the disconnect between how I see the software market outlook and how vendors and investors see it. Age of the Customer CIO insights cloud computing trends vendor management

Software 30

Software Software Vendor Management Trends 30

Forrester's Customer Insights

DECEMBER 2, 2020

Buyer demand for greater value from insights and technology such as RPA, data science, machine learning, and advanced analytics are forcing both classical BPO and omnichannel BPO vendors to retool themselves into insights-driven BPO's.

Vendor Management 30

Vendor Management Artificial Intelligence Strategy Applications 30

Eric D. Brown

DECEMBER 5, 2013

The first item in the newsletter was an article by Chris Van Liew, Chief Information Officer, Weyerhaeuser Company titled CIO Says “I’m to Blame” if Vendors Don’t Deliver. While there are times when you can place blame on vendors for failure, the majority of the time, failure can be traced back to a failure on the side of the IT group. Generally, when something goes wrong, people try to find blame with their vendor and/or partners.

Vendor Management 122

Vendor Management Fashion Groups Report 122

Forrester's Customer Insights

FEBRUARY 26, 2020

Recent Acquisitions Set The Stage For A Scalable Learning And Talent Powerhouse Cornerstone OnDemand, a long-standing provider of corporate learning and talent management solutions, entered into an agreement to acquire Saba, an early innovator in corporate learning and talent management solutions.

Vendor Management 31

Vendor Management Cloud 31

Forrester's Customer Insights

MARCH 2, 2020

age of the customer application development & delivery digital business digital maturity digital transformation Innovation retail vendor management vendor selection commerce commerce technology ecommerce headless Headless Commerce platform suite

Retail 34

Retail Vendor Management Applications Development 34

Forrester's Customer Insights

JANUARY 13, 2020

How can enterprise buyers gauge if their vendor partner has a robust internal strategy and thus […]. How do you build reputation? How do you gain trust and sustain it? These questions are as fundamental for every organization as it is for every individual personally.

Strategy 34

Strategy Enterprise Enterprise Company 34

Forrester's Customer Insights

MAY 28, 2019

Early last week, Ajit Pai, the Chairman of the US Federal Communications Commission (FCC) announced his approval of the merger of T-Mobile and Sprint. This will result in a third mega-carrier in the US mobile wireless market, which is a good move for consumers like you and me. I am glad this deal will now […].

Unified Communications 42

Unified Communications LAN WAN Vendor Management 42

Forrester's Customer Insights

NOVEMBER 27, 2018

sourcing & vendor management sourcing strategy & execution user experienceWe habitually use metrics, even when they are not relevant. Our instincts are based on deeply engrained responses to situations and inherent investment biases (time & cost). This annoys many a modern business, as these metrics have nothing to do with the quality experienced by the customer or end-user in real life, giving them the […].

Vendor Management 35

Vendor Management Strategy 35

Forrester's Customer Insights

MAY 19, 2020

Prior to the pandemic, the majority of global software decision-makers were dissatisfied with their existing Human Capital Management (HCM) products and were evaluating other products.

Software 30

Software Software Vendor Management Cloud 30

Forrester's Customer Insights

APRIL 29, 2019

age of the customer emerging technology financial services governance risk & compliance (GRC) Innovation risk management supplier risk & performance management vendor management vendor selection emerging vendors fintech innovation startups supplier riskLarge corporates and startups seems like a match made in heaven. The former have the customer base, budget, and scale that the latter crave.

Budget 31

Budget Agile Enterprise Enterprise 31

Forrester's Customer Insights

OCTOBER 31, 2019

age of the customer application security business & IT alignment cybersecurity EMEA Europe security & risk vendor management vendor selectionToday, my inaugural evaluation of the European consulting services provider market published, as I write this blog from the city of Barcelona.

Research 21

Research Vendor Management Applications Security 21

Forrester's Customer Insights

NOVEMBER 11, 2019

age of the customer Agile agile procurement sourcing vendor managementIn any conversation focused on Agile, it takes some time to figure out what each party means when they use the term. In my early research on Agile procurement in government (and Agile procurement in general), almost all of those conversations quickly devolved into what groups were doing Agile software development. But digital government is much broader […].

Agile 21

Agile Research Groups Software 21

Forrester's Customer Insights

NOVEMBER 6, 2019

Companies use the RFP process for selecting a new vendor or solution to show that they have: Established comprehensive requirements Considered and reduced risk An objective and transparent decision-making process Makes sense, right? If we were managing […]. age of the customer vendor management vendor selectionYes, you read correctly. The RFP (Request For Proposal) is close to extinction. Let me explain why.

Company 21

Company Vendor Management 21

CEB IT

APRIL 6, 2016

CIOs also report that 40% of their vendors support a specific business niche rather than provide broad range of solutions. If you speak to the many CIOs and IT managers that are sourcing these niche vendors and start-ups, you will hear time and again that it’s quite a different experience from working with the more established, slicker multibillion dollar global vendors that have dominated the IT landscape for so long. Banking on New Vendors.

Vendor Management 163

Vendor Management Banking Resources How To 163

Spearline

APRIL 7, 2021

In this white paper, we examine the efficiencies and quality improvements that can be achieved through the use of appropriate vendor management techniques.

Vendor Management 62

Vendor Management Telecommunications Network Examples 62

CEB IT

JANUARY 13, 2021

“IAM challenges have become increasingly complex,” says Akif Khan , Senior Director Analyst, Gartner, “and many organizations lack the skills and resources to manage effectively. Delivery of IAM services will increase via managed security service providers (MSSPs).

Exercises 300

Exercises Vendor Management Authentication Resources 300

ComputerWorld IT Management

MAY 10, 2016

Vendor management once meant squeezing service providers for the lowest costs. That approach won't fly today. To read this article in full or to leave a comment, please click here (Insider Story

Vendor Management 40

Vendor Management 40

CEB IT

JUNE 29, 2020

What are best practices for managing and governing cloud resources? This should be a living document, updated as business factors, vendor markets and organizational goals evolve. A cloud center of excellence (CCOE) manages and governs the different stages of the cloud adoption roadmap.

Cloud 311

Cloud Government Guidelines Resources 311

CEB IT

JUNE 7, 2016

With many agencies and other government organizations not yet viewing technology as a key component of their overall strategy, sales reps from vendor firms have focused less on helping with innovation and more on providing current state services, as requested, for the lowest possible cost. Now, as technology needs and organizational strategy have become irreversibly intertwined, this approach is not helping vendors or their customers, especially in the public sector.

Government 163

Government Vendor Management Strategy Budget 163

CEB IT

JULY 23, 2019

With the lack of details shared by service providers on what 5G services will involve — beyond what is initially available — enterprise sourcing, procurement and vendor management leaders should require their carriers to provide detailed terms and data regarding current and planned coverage. Several service providers have launched commercial 5G services in a handful of markets, and others have announced plans for later in 2019 and beyond.

Enterprise 239

Enterprise Enterprise Vendor Management Mobile 239

CEB IT

NOVEMBER 19, 2019

The role is often tasked with pursuing multiple abstract goals such as “ driving innovation ,” “identifying emerging technologies ” or simply “managing IT operations.” Leading the organizations that drive innovative and strategic thinking for the company, such as enterprise architecture , innovation management and R&D. The chief technology officer (CTO) is one of the least understood and most broad of all C-suite positions.

Telecommunications 239

Telecommunications Devops Architecture Vendor Management 239

Forrester's Customer Insights

JULY 29, 2019

This year we emphasized New market segmentation by Vendor-Managed vs. Client-Managed platforms, which roughly equated to on-premise vs. cloud based platforms, but not quite. Forrester has just published 2019 refresh of out Enterprise Business Intelligence (BI) Platforms Waves ™. As the BI market and the technology continue to evolve, so does our research.

Vendor Management 33

Vendor Management Research Cloud Enterprise 33

ComputerWorld IT Management

JULY 12, 2016

Absent an experienced vendor management group on the IT side of the table, the two parties in a sales presentation are badly mismatched. The vendor’s representatives spend all their time doing exactly this, whereas most IT buyers send people who use technology, but don’t buy it for a living. Few IT leaders recognize when a salesperson is exaggerating product capabilities (or omitting limitations).

Vendor Management 61

Vendor Management Meeting Virtualization Groups 61

Galido

MARCH 27, 2019

Information Technology Blog - - Vendor Risk Management & Complying With GDPR - Information Technology Blog. Among these is putting in place a robust vendor risk management program to help in identifying, tracking, and monitoring your firm’s risk exposure. To be ready for GDPR, companies will need to overhaul some critical business operations, and their vendor risk management programs are among them.

Vendor Management 78

Vendor Management Programming Data Policies 78

CEB IT

APRIL 17, 2017

As innovation and security become increasingly linked, senior IT managers must change how they hire and develop information security staff. Product security specialists/managers. Skills profile : This role requires a blend of traditional security skills with non-traditional skills such as customer experience, financial analyses, market research, project management, and product development. Security service manager. Security marketing and communications manager.

Information Security 219

Information Security Security Vendor Management Budget 219