CEB IT

SEPTEMBER 1, 2019

Before you take on a new vendor, stop and consider the impact the relationship will have on your organization — will the vendor will be engaged in your most critical initiatives, systems or business processes? Does the vendor exhibit partnership-like traits? . Relationships with strategic vendors are increasingly key to business performance. When managed badly, large strategic vendors can become complacent, slow moving and intractable.”.

Vendor Management 216

Vendor Management Analysis Report Architecture 216

SecureWorld News

OCTOBER 28, 2020

Five little vendors access your data. The first one said, "For this company, vendor management doesn't seem to matta." The fourth one said, "Regulation requires vendor control." And the five little vendors knew their customer hadn't discovered their gaps (in security).

Vendor Management 60

Vendor Management Guidelines Programming Sports 60

IT Toolbox

JULY 24, 2017

From servers to PBXs and everything in between, his company sells, installs, and manages entire network environments for its customers. I just had lunch with a long-time business colleague who specializes in IT consulting and network systems integration for small and medium-sized businesses. Companies like my colleague’s are the backbone of the enormously large group of businesses

SMB 122

SMB Vendor Management Firewall Backup 122

Forrester IT

MAY 2, 2017

Enterprise Risk Management. vendor management. Brand Risk Enterprise Risk Management Governance Risk and Compliance Netflix Ransomware Security and Risk hacking third party data vendor managementNetflix recently experienced a third-party breach. The data lost is Season 5 of Orange is the New Black, which is original Netflix content. Many are calling it the largest entertainment industry hack since Sony. I guess that is right, but how bad is it really?

Vendor Management 301

Vendor Management Analysis Financial Government 301

CEB IT

JUNE 10, 2019

This continuously changing environment introduces an increasing variety of technologies and proliferation of assets to be managed. The i ncreasing demands of digital business challenge sourcing, procurement and vendor management leaders responsible for IT asset management (ITAM) to implement and maintain a mature strategy for better governance, efficiency and business outcomes,” says Pamela Wheelwright, Senior Director Analyst, Gartner.

Vendor Management 153

Vendor Management Strategy How To Financial 153

Forrester's Customer Insights

DECEMBER 2, 2020

Buyer demand for greater value from insights and technology such as RPA, data science, machine learning, and advanced analytics are forcing both classical BPO and omnichannel BPO vendors to retool themselves into insights-driven BPO's.

Vendor Management 28

Vendor Management Artificial Intelligence Strategy Applications 28

Forrester's Customer Insights

SEPTEMBER 16, 2020

NVIDIA just announced it plans to acquire Arm Limited from SoftBank Group for $40B. The combination aims to conquer the enormous compute market that has long been dominated by the x86 architecture (and thus, Intel and AMD).

Intel 51

Intel Data Center Groups Vendor Management 51

Forrester's Customer Insights

SEPTEMBER 9, 2020

Age of the Customer B2C Marketing Channel Marketing customer experience marketing automation Marketing Technology (martech) vendor management vendor selectionI don’t know about you, but I really like a good cheese board.

Vendor Management 39

Vendor Management B2C 39

Forrester's Customer Insights

OCTOBER 22, 2020

The business intelligence (BI) vendor consolidation trend that started earlier in 2019 continues. It was one of the first vendors to offer reporting and analytics on mainframes! Today, TIBCO announced its intent to acquire Information Builders, Inc.

Trends 35

Trends Report Vendor Management Business Intelligence 35

Forrester's Customer Insights

SEPTEMBER 3, 2020

For global companies, reputation in the regions requires a great localization vendor, but it can be hard to find the right match. B2B Marketing Content Strategy and Operations SiriusDecisions Research vendor management vendor selection Content Factory Content Strategy

How To 35

How To Company Vendor Management B2B 35

Forrester's Customer Insights

OCTOBER 20, 2020

B2C Marketing Marketing Technology (martech) vendor management vendor selectionMy colleague Joe Stanhope and I have previously written about how The Future Of Enterprise Marketing Technology hinges on marketing alignment with customer experience (CX) strategies.

Strategy 31

Strategy Enterprise Enterprise Vendor Management 31

Forrester's Customer Insights

MAY 19, 2020

The old playbook for how CIOs can manage tech budgets through tough times will not work for today’s pandemic. Age of the Customer application development & delivery CIO insights pandemic vendor management CIO covid-19 Tech BudgetWhile CIOs and their business partners are under intense pressure to cut tech budgets, technology plays a vital role in business survival and success during this recession. The coronavirus and efforts to contain its threats have […].

Budget 33

Budget Vendor Management How To Applications 33

Forrester's Customer Insights

MAY 5, 2020

For companies looking for short-term cost reductions during the economic slowdown, negotiating lower prices on software contracts with vendors can provide much-needed relief. Age of the Customer business technology (BT) CIO insights cloud computing trends Information Technology marketing technology (martech) pandemic vendor management vendor selection

Company 31

Company Software Software Vendor Management 31

Forrester's Customer Insights

APRIL 3, 2020

While some vendors initially offered temporary discounts or free services, many have discontinued these practices. Age of the Customer customer engagement healthcare trends Insurance operationalizing innovation pandemic vendor management covid-19 health insurance healthcare mental health telehealth telemedicine Virtual Care

Healthcare 29

Healthcare Resources Company Insurance 29

Eric D. Brown

DECEMBER 5, 2013

The first item in the newsletter was an article by Chris Van Liew, Chief Information Officer, Weyerhaeuser Company titled CIO Says “I’m to Blame” if Vendors Don’t Deliver. While there are times when you can place blame on vendors for failure, the majority of the time, failure can be traced back to a failure on the side of the IT group. Generally, when something goes wrong, people try to find blame with their vendor and/or partners.

Vendor Management 122

Vendor Management Fashion Groups Report 122

Forrester's Customer Insights

MAY 28, 2019

Early last week, Ajit Pai, the Chairman of the US Federal Communications Commission (FCC) announced his approval of the merger of T-Mobile and Sprint. This will result in a third mega-carrier in the US mobile wireless market, which is a good move for consumers like you and me. I am glad this deal will now […].

Unified Communications 42

Unified Communications LAN WAN Telecommunications 42

Forrester's Customer Insights

JULY 14, 2020

As I work on updating Forrester’s tech market forecasts for the US and the world, I have been struck by the disconnect between how I see the software market outlook and how vendors and investors see it. Age of the Customer CIO insights cloud computing trends vendor management

Software 23

Software Software Vendor Management Trends 23

Forrester's Customer Insights

NOVEMBER 27, 2018

sourcing & vendor management sourcing strategy & execution user experienceWe habitually use metrics, even when they are not relevant. Our instincts are based on deeply engrained responses to situations and inherent investment biases (time & cost). This annoys many a modern business, as these metrics have nothing to do with the quality experienced by the customer or end-user in real life, giving them the […].

Vendor Management 36

Vendor Management Strategy 36

Forrester's Customer Insights

FEBRUARY 26, 2020

Recent Acquisitions Set The Stage For A Scalable Learning And Talent Powerhouse Cornerstone OnDemand, a long-standing provider of corporate learning and talent management solutions, entered into an agreement to acquire Saba, an early innovator in corporate learning and talent management solutions. cloud computing vendor management vendor selection HR HRIT Learning Talent Management

Vendor Management 26

Vendor Management Cloud 26

Forrester's Customer Insights

MARCH 2, 2020

age of the customer application development & delivery digital business digital maturity digital transformation Innovation retail vendor management vendor selection commerce commerce technology ecommerce headless Headless Commerce platform suite“Headless commerce” is the ubiquitous, abstract description of the modern commerce suite.

Retail 27

Retail Vendor Management Applications Development 27

Forrester's Customer Insights

APRIL 29, 2019

age of the customer emerging technology financial services governance risk & compliance (GRC) Innovation risk management supplier risk & performance management vendor management vendor selection emerging vendors fintech innovation startups supplier riskLarge corporates and startups seems like a match made in heaven. The former have the customer base, budget, and scale that the latter crave.

Budget 33

Budget Agile Industry Enterprise 33

Forrester's Customer Insights

JANUARY 13, 2020

How can enterprise buyers gauge if their vendor partner has a robust internal strategy and thus […]. advertising age of the customer B2B CX B2B marketing B2C marketing chief information officer (CIO) chief marketing officer (CMO) core tech strategy customer experience customer insights high tech infrastructure & operations vendor selection business strategy go-to-market high-tech reputation Sourcing & Vendor ManagementHow do you build reputation?

Strategy 26

Strategy Enterprise Enterprise Company 26

Forrester's Customer Insights

MAY 19, 2020

Prior to the pandemic, the majority of global software decision-makers were dissatisfied with their existing Human Capital Management (HCM) products and were evaluating other products. With COVID-19, this dissatisfaction is now acute and digital workforce transformation has accelerated. Having the right HCM technology to transform your organization’s people and workforce strategies are no longer ‘nice […].

Software 24

Software Software Vendor Management Cloud 24

Forrester's Customer Insights

NOVEMBER 11, 2019

age of the customer Agile agile procurement sourcing vendor managementIn any conversation focused on Agile, it takes some time to figure out what each party means when they use the term. In my early research on Agile procurement in government (and Agile procurement in general), almost all of those conversations quickly devolved into what groups were doing Agile software development. But digital government is much broader […].

Agile 22

Agile Research Groups Software 22

Forrester's Customer Insights

NOVEMBER 6, 2019

Companies use the RFP process for selecting a new vendor or solution to show that they have: Established comprehensive requirements Considered and reduced risk An objective and transparent decision-making process Makes sense, right? If we were managing […]. age of the customer vendor management vendor selectionYes, you read correctly. The RFP (Request For Proposal) is close to extinction. Let me explain why.

Company 22

Company Vendor Management 22

Forrester's Customer Insights

OCTOBER 31, 2019

age of the customer application security business & IT alignment cybersecurity EMEA Europe security & risk vendor management vendor selectionToday, my inaugural evaluation of the European consulting services provider market published, as I write this blog from the city of Barcelona.

Research 21

Research Vendor Management Applications Security 21

CEB IT

APRIL 6, 2016

CIOs also report that 40% of their vendors support a specific business niche rather than provide broad range of solutions. If you speak to the many CIOs and IT managers that are sourcing these niche vendors and start-ups, you will hear time and again that it’s quite a different experience from working with the more established, slicker multibillion dollar global vendors that have dominated the IT landscape for so long. Banking on New Vendors.

Vendor Management 151

Vendor Management Banking Resources How To 151

ComputerWorld IT Management

MAY 10, 2016

Vendor management once meant squeezing service providers for the lowest costs. That approach won't fly today. To read this article in full or to leave a comment, please click here (Insider Story

Vendor Management 40

Vendor Management 40

CEB IT

JUNE 29, 2020

What are best practices for managing and governing cloud resources? “In many organizations, cloud adoption decisions were made by line-of-business leaders without central IT governance, creating inefficiencies and a large number of cloud vendors for I&O to manage,” says Miguel Angel Borrega, Senior Director Analyst, Gartner. This should be a living document, updated as business factors, vendor markets and organizational goals evolve.

Cloud 238

Cloud Government Guidelines Resources 238

CEB IT

JULY 23, 2019

With the lack of details shared by service providers on what 5G services will involve — beyond what is initially available — enterprise sourcing, procurement and vendor management leaders should require their carriers to provide detailed terms and data regarding current and planned coverage. Several service providers have launched commercial 5G services in a handful of markets, and others have announced plans for later in 2019 and beyond.

Enterprise 233

Enterprise Enterprise Mobile Vendor Management 233

CEB IT

JUNE 7, 2016

With many agencies and other government organizations not yet viewing technology as a key component of their overall strategy, sales reps from vendor firms have focused less on helping with innovation and more on providing current state services, as requested, for the lowest possible cost. Now, as technology needs and organizational strategy have become irreversibly intertwined, this approach is not helping vendors or their customers, especially in the public sector.

Government 151

Government Vendor Management Budget Strategy 151

CEB IT

NOVEMBER 19, 2019

The role is often tasked with pursuing multiple abstract goals such as “ driving innovation ,” “identifying emerging technologies ” or simply “managing IT operations.” Leading the organizations that drive innovative and strategic thinking for the company, such as enterprise architecture , innovation management and R&D. The chief technology officer (CTO) is one of the least understood and most broad of all C-suite positions.

Telecommunications 235

Telecommunications Devops Engineering Architecture 235

Forrester's Customer Insights

JULY 29, 2019

This year we emphasized New market segmentation by Vendor-Managed vs. Client-Managed platforms, which roughly equated to on-premise vs. cloud based platforms, but not quite. Forrester has just published 2019 refresh of out Enterprise Business Intelligence (BI) Platforms Waves ™. As the BI market and the technology continue to evolve, so does our research.

Vendor Management 34

Vendor Management Research Cloud Enterprise 34

ComputerWorld IT Management

JULY 12, 2016

Absent an experienced vendor management group on the IT side of the table, the two parties in a sales presentation are badly mismatched. The vendor’s representatives spend all their time doing exactly this, whereas most IT buyers send people who use technology, but don’t buy it for a living. Few IT leaders recognize when a salesperson is exaggerating product capabilities (or omitting limitations).

Vendor Management 61

Vendor Management Meeting Virtualization Groups 61

Galido

MARCH 27, 2019

Information Technology Blog - - Vendor Risk Management & Complying With GDPR - Information Technology Blog. Among these is putting in place a robust vendor risk management program to help in identifying, tracking, and monitoring your firm’s risk exposure. To be ready for GDPR, companies will need to overhaul some critical business operations, and their vendor risk management programs are among them.

Vendor Management 78

Vendor Management Programming Policies Data 78

CEB IT

APRIL 17, 2017

As innovation and security become increasingly linked, senior IT managers must change how they hire and develop information security staff. Product security specialists/managers. Skills profile : This role requires a blend of traditional security skills with non-traditional skills such as customer experience, financial analyses, market research, project management, and product development. Security service manager. Security marketing and communications manager.

Information Security 178

Information Security Security Vendor Management Budget 178

SecureWorld News

OCTOBER 8, 2020

These lawsuits can come in several forms and are labeled as follows: (i) consumer lawsuits against companies; (ii) companies suing their vendors and service providers; and (iii) shareholder derivative lawsuits. It also means having a fully developed third-party vendor management program.

Banking 64

Banking Policies Programming Data 64

Cloud Musings

SEPTEMBER 4, 2017

That world of homogenous IT technology managed entirely by the internal IT organization has long disappeared. Operations today require efficient and global management of technologically heterogeneous environments. A case in point is the finance industry which has endured some rather unique pains in this area, especially when it comes to ATM Fleet Management. The final trend is around management and overhead.

IBM 81

IBM Vendor Management Firewall Banking 81

Network World

MAY 2, 2017

Last week, I wrote about the move toward cybersecurity vendor and technology consolidation, along with a growing emphasis on technology integration in the enterprise. There is an element of simplifying purchasing and vendor management, but most CISOs want tools that work together so they can improve security prevention/detection while streamlining operations.

Survey 62

Survey Architecture Enterprise Enterprise 62

CTOvision

FEBRUARY 17, 2015

To give us a perspective on this question, we had the opportunity to speak with Roger Hockenberry , CEO and founding partner of Cognitio , a strategic consulting and engineering firm established and managed by a team of former senior technology executives from the U.S. Because it’s not question of eliminating risk, it is understanding and managing risk. But they may overlook things like aggressive patch management, vendor management. By Bob Gourley.

Comparison 239

Comparison Guidelines Government Big Data 239

SecureWorld News

JUNE 11, 2020

Our exclusive interview is with Rob Palermo, Vice President of Product Management and Strategy at SecureLink, which specializes in Privileged Access Management (PAM). The other 70% are using a hodgepodge of different solutions; so whatever their vendors might be using, or whatever different business unit stakeholders are dictating. This makes it really, really difficult to manage and very unwieldy and very costly. How do we run access management for employees?

Vendor Management 49

Vendor Management Research End-User Support Exercises 49

ITGCT

JULY 25, 2017

How do you know whether to keep these functions in house or partner with a managed service provider ? We’ve found that many businesses are choosing to opt for a managed service provider. And one study of more than 1,650 CIOs from across the globe found that 70% of CIOs focused on growth are planning to move away from in-house operations and partner with managed service providers for their skills and expertise. Application management. Do you employ a security manager?

Disaster Recovery 50

Disaster Recovery Backup Vendor Management Study 50

CIO Dashboard

JULY 7, 2016

CIOs and IT managers are adept at operating at the intersection of software design and data. CIOs boast the capabilities that external facing product developers desperately need right now to expand their innovation efforts, including agile and DevOps, software architecture skills, and technology vendor management. Guest post by Barry Jaruzelski and Chris Curran. Do CIOs have a role in product development? Some say no. Call on the CTO or CDO or CMO.

Automotive 61

Automotive 3D Devops Vendor Management 61