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Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service

CIO Business Intelligence

They may have a built-in user store supporting password authentication, for example. Others are related to cloud-specific systems, like Azure AD B2C. In response to cloud-based customer experiences, more focus has shifted to authentication. 5 Essential modern customer authentication elements that FIDO enables.

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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. Refer here for some features for customer churn prediction in B2C.

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