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DTWS: Telia's path to zero-touch automation

TM Forum

As Telia Company ramps up its digital transformation it is using automation to improve customer experience through faster service delivery and has zero-touch automation in its sights, notably for network slicing. and is using it to drive transformation across its operating companies. told the.

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Seattle’s Create33 and Microsoft form startup accelerator supporting entrepreneurs of color

GeekWire

. “I have only one female founder in my Spokane network with a scalable business that has raised a seed round while building a company. I am sure there are more in the area, but they are not in my network. In less than 30 days, the Startup Success Program has provided me with a new and diverse startup network.”

Microsoft 123
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. This excerpt from our latest report. '. BSS strategies for new lines of business' looks at the scale of the opportunity and why CSPs are.

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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

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