CIO Business Intelligence

NOVEMBER 2, 2023

After being in cloud and leveraging it better, we are able to manage compute and storage better ourselves,” said the CIO, who notes that vendors are not cutting costs on licenses or capacity but are offering more guidance and tools. I strike this language from all my contracts.”

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CIO Business Intelligence

FEBRUARY 13, 2023

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

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CIO Business Intelligence

DECEMBER 5, 2023

Realign support levels Support costs are another area where IT leaders can recoup funding, paying only for what’s required to meet necessary service levels for the business. With storage you might always want the best support plan to replace any failed components within a few hours or less,” says Pratt.

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