Remove Devops Remove Enterprise Remove Telecommunications Remove WAN
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ServiceNow, CSPs discuss transforming B2B customer experience

TM Forum

– increasingly, operators are looking for ways to move away from the traditional reactive approach to customer care to being more proactive in sharing data assets, insights, troubles and other elements that enterprise CIOs want at their fingertips without having calling up and ask for it. Automated service assurance.

B2B 130
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. The worldwide market for telecommunications services totals around $1.5 This excerpt from our latest report. '.

B2B 130