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Leveraging Organizational Knowledge: Sarkozy’s goal-driven government structure

Leveraging Organizational Knowledge

I can suggest the following list for this example (but this exercise is very context-dependant, so each situation can demand a different organization) : The Retail department The part of the Customer Service department (After-sales services) specifically dealing with Retail customers (as opposed to wholesale).

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Leveraging Organizational Knowledge: “Knowledge management strategies that create value”

Leveraging Organizational Knowledge

Work is typically routine, highly reliant on formal rules, procedures and training, and depends on a workforce that exercises little discretion ”. TCS KM maturity model Enterprise 2.0 The authors define this model as the one “ in which there is a low degree of both interdependence and complexity.