CTOvision
FEBRUARY 25, 2014
A robust set of agile, open standard, SOA and cloud based tools was available. Exercising this this type of innovation and inter-community cooperation is a great step in the right direction! Once the seeds of doubt are injected, it is hard to re-attain trust in the information!
Leveraging Organizational Knowledge
MAY 22, 2007
I can suggest the following list for this example (but this exercise is very context-dependant, so each situation can demand a different organization) : The Retail department The part of the Customer Service department (After-sales services) specifically dealing with Retail customers (as opposed to wholesale).
Leveraging Organizational Knowledge
APRIL 9, 2007
Work is typically routine, highly reliant on formal rules, procedures and training, and depends on a workforce that exercises little discretion ”. The authors define this model as the one “ in which there is a low degree of both interdependence and complexity. Indeed, Retail relies on direct transactions with the end-customer.
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