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How and Why We Test Voice Quality In VoIP Applications

Spearline Testing

JANUARY 16, 2023

We are living in a time of exponential virtual and remote communications growth, where businesses are becoming increasingly reliant on Voice Over Internet Protocol (VoIP) technologies to remain effective and relevant. And this trend shows no signs of abating, with the global market for VoIP services estimated to reach US$ 194.5

VOIP 78
VOIP Applications Quality Assurance Tools 78
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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

NOVEMBER 5, 2020

For starters, agents who moved from the office to their home had to connect to their contact center solutions over the public internet. “Something as simple as Internet bandwidth on the home internet connection now had a significant bearing on the quality of service that they could provide to their customers.”

Telecommunications 142
Telecommunications VOIP Quality Assurance Unified Communications 142
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