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Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

The Catalyst project is a joint innovation program by Huawei, leading communication service providers (CSPs), and partners which harnesses the full power of AI to more accurately discover customer needs and context. The members of this project worked together to create an Intelligent Experience Operations system. external_url.

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The Emerging Science of Digital Forensics

Cloud Musings

The consumerization of IT and the adoption of cloud, mobile and social media by enterprise organizations is opening a new threat landscape and new threat vectors. This convergent science combines law, computer science, finance, telecommunications, data analytics, and policing disciplines.

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Strategic positioning in the flow economy: 3 action steps

Trends in the Living Networks

While the flow economy framework is most obviously relevant in technology, media, telecommunications, and services, it can be usefully applied in almost any industry. Lonely Planet launched CitySync in January 2000, providing in-depth guides to four US cities plus Sydney for mobile devices running the PalmOS operating system.

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Ambition Quickens the Pace: More Takeaways from TM Forum

TM Forum

As the telecommunications industry. This newly created multi-supplier ecosystem uses cloud technologies, network virtualization, artificial intelligence and machine learning, open application programming interfaces, and many of the other associated calling cards of 5G and cloud era communications. The pace of change is accelerating.