Remove Network Remove Quality Assurance Remove Social Remove Telecommunications
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The Increasing Demand for Telecoms During a Pandemic

Spearline Testing

“The demand for telecommunications services during the COVID-19 pandemic, for both business continuity and personal reasons, has never been greater.” Today most, if not all, social interactions happen over mobile networks and the Internet. ” Data from 2020, however, paints another picture.

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Return on investment for unified communications

Spearline Testing

The ROI achieved by these organizations highlights the value of a strong quality assurance program. It seems that while social conversations have moved to other channels, business communications are very much leveraging the power of voice calls.