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5 hot IT hiring trends — and 5 going cold

CIO Business Intelligence

Hot: Casting a wide net Rizwan says innovative thinking around hiring new staff from outside technology fields is on the rise, especially if the prospective hires have experience turning a profit. A related Deloitte tech trends report suggests AI, farther out, will phase out much of the lower-tier tasks associated with IT today.

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Return on investment for unified communications

Spearline Testing

Proactive identification of technical issues has led to improved service quality and reliability, and to considerable cost savings for UC providers around the world. The ROI achieved by these organizations highlights the value of a strong quality assurance program.