Leveraging Organizational Knowledge

DECEMBER 8, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2005 Open question: What does a flatter World mean in terms of organizational Knowledge Management?

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

DECEMBER 12, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 12 December 2005 The Human Capital Formation Click on diagram to enlarge. Increasing Income per Employee.

SOA 40

SOA Retail Strategy Social 40

Leveraging Organizational Knowledge

DECEMBER 5, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 December 2005 Why all this fuss about KM now? Induce a “Knowledge is power when it is shared” culture.

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

DECEMBER 16, 2005

Traditional luxury companies will also face new types of competition. This new competitive environment indicates that luxury Brands should focus on bridging the gap between them and their customers through co-creation of value with the customers (Prahalad & Ramaswamy, The Future of Competition, 2005).

SOA 40

SOA Fashion Retail Network 40