CIO Business Intelligence

JUNE 21, 2022

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Amazon claims that this allows enterprises to build a chatbot within hours instead of weeks.

Unified Communications 115

Unified Communications SAP Cloud Enterprise 115

GeekWire

APRIL 20, 2023

Last year’s winner was Highspot, a startup that sells enterprise software to help make salespeople more efficient. It developed a silicon-carbon composite material that can replace the graphite anodes in lithium-ion batteries, improving their performance by 50% and providing faster recharging times. The company ranks No.

CTO 111

CTO Advertising Unified Communications Chemicals 111

GeekWire

JANUARY 13, 2022

Enterprise software still rules the roost in the region. Industry: Enterprise customer data. Co-founder and CEO : Manny Medina , former director of business development at Microsoft. Co-founder and CEO : Mike Radenbaugh , former director of product development at GolfBoard. Founded : 2017. Amperity Photo).

Meeting 142

Meeting Real Estate Fractional CTO CTO Hire 142

TM Forum

NOVEMBER 17, 2021

In developed markets, B2C revenue growth has become anemic at best, as revenue from traditional services continues to decline. With downward price and margin pressure in the B2C and large enterprise market, and the Covid crisis accelerating digitalization, the time has come for CSPs to rethink this approach.

B2C 130

B2C Unified Communications Enterprise Enterprise 130