CIO Business Intelligence

JUNE 21, 2022

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Amazon claims that this allows enterprises to build a chatbot within hours instead of weeks.

Unified Communications 104

Unified Communications SAP Cloud Enterprise 104

GeekWire

APRIL 20, 2023

Last year’s winner was Highspot, a startup that sells enterprise software to help make salespeople more efficient. He was nominated as a Young Entrepreneur of the Year at the 2017 GeekWire Awards. The company ranks No. 6 on the GeekWire 200 , our ranking of top Pacific Northwest startups.

CTO 97

CTO Advertising Unified Communications Chemicals 97

GeekWire

JANUARY 13, 2022

And then today, another blockbuster unicorn boosted its valuation, with Seattle-based sales engagement software company Highspot raising $248 million at a $3.5 Of the 15 companies on the list, nine of the companies employ CEOs who spent time at the software giant, many in high-level executive roles. Industry: Enterprise customer data.

Meeting 138

Meeting Real Estate Fractional CTO CTO Hire 138

TM Forum

NOVEMBER 17, 2021

The small and medium sized enterprise (SME) market looks particularly promising but unlocking new growth in this sector will require CSPs to adopt a new approach - leveraging their data and digital capabilities to build sustainable value. But the requirement for business services makes it more like the enterprise market. product.

B2C 130

B2C Unified Communications Enterprise Enterprise 130