CIO Business Intelligence
APRIL 29, 2024
Employee training on AI is essential, says Sam Ferrise, CTO at Trinetix, a tech consulting firm. CIOs and CTOs must also set the rules of the road for using AI and navigate or mitigate potential risk and ethics issues, he says.
CIO Business Intelligence
FEBRUARY 13, 2023
This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.
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