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My API Story: Conformance certified APIs

TM Forum

TM Forum Open APIs, including how they help Comviva save time when designing, developing and delivering applications. Comviva is focused on product innovation, digital business transformation and meeting the emerging expectations of the global communications industry. Tell us about yourself and your job. Vivek Verma of Comviva.

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The Competitive Dynamics Of Workforce Optimization--A Critical Driver Of Customer Experience--Unpacked

Forrester IT

Uber and Lyft have monkeyed around with the fundamental order of the taxi and livery business. 3D printing threatens manufacturing. Customer service application pros see workforce optimization (WFO) tools as the fuel that drives customer service organizations. And so on and so on.

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Don’t ignore virtual reality as you plan the future workplace

CIO Business Intelligence

More business applications are on the way. Relatively few organizations will need or want the full-blown 3D experience, at least not immediately, he says. Microsoft Teams will have avatars, virtual workspaces, and upgraded 3D whiteboarding, but most people will experience that on a flat screen.”.

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CIO 100 Award winners prove the transformative value of IT

CIO Business Intelligence

Revised back-store applications support this digital-first approach. To deliver this transformative product, EVP and CIO Guy Desai focused on developing a minimum viable project and fostering cross-functional collaboration, mobilizing a team that leveraged user-centered design to develop new archetypes, personas, and “to-be” journey flows.