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Telecom Argentina builds agile business on Cloud Foundation

TM Forum

Nonetheless, by focusing on customer loyalty and using DevOps, we were able to quickly start developing a cloud-native 100% digital business that delivers results, which we are now scaling up through the regular addition of new 100% digital solutions. Laying the foundations. New services. E-Commerce. Open Digital Architecture.

Agile 130
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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

The massive investment in 5G has proved that it presents vast market opportunities, and the applications & services market will be the actual revenue growth for 5G. Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments.

Devops 163
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Lumen imagines ‘what if’ to transform into a techco

TM Forum

“Business and IT teams are tightly aligned; Agile and DevOps are the underlying, fundamental delivery model; and they operate on modern platforms.” What if we were able to deploy Agile at scale with a standardized DevOps delivery model? Scaled Agile Framework (SAFe). ” Keister explained.

B2B 130
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Unleashing creativity with the programmable telco

TM Forum

to build, launch and monetize their own offers, applications & services. But it is no longer a ‘one size fits all’ Thanks to 5G, networks can be customized for specific customers, services, or applications. B2B and B2C customers want more choice and more flexibility. 5G is more than just a network upgrade.

Network 132
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle 130
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Unified commerce elevates customer experience for Hippo Stores

CIO Business Intelligence

Such a technology strategy has provided the much-needed agility beyond just elevating customer experience and reducing costs. To gain agility, we had to build technology in-house. When the online ecommerce application was complete in 2020, it could enroll customers and ingest products and prices from downstream applications.

Retail 84
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Kimberly-Clark’s business-first approach to digital transformation

CIO Business Intelligence

When it comes to IT strategy, Kimberly-Clark Global CIO Manoj Kumbhat makes one thing very clear: This multinational takes a business-first approach to digital transformation. All this points to a key remit for Kumbhat: overseeing change management to ensure all employees are in tune with the company’s transformation mission.