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Discovering value in B2B and B2B2X ecosystems

TM Forum

Some digital offerings, like entertainment and gaming, could monetize untapped B2C opportunities, but the lucrative B2B segment offers the greatest opportunity to help industry verticals differentiate and tap into high-margin revenue streams. Ultimately, agility will enable greater co-creation and value. at 09:00 AM BST / 04:00 AM ET.

B2B 130
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Telecom Argentina builds agile business on Cloud Foundation

TM Forum

Nonetheless, by focusing on customer loyalty and using DevOps, we were able to quickly start developing a cloud-native 100% digital business that delivers results, which we are now scaling up through the regular addition of new 100% digital solutions. Open Digital Architecture. Laying the foundations. New services.

Agile 130
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DTWS: Telia's path to zero-touch automation

TM Forum

TM Forum’s Open Digital Architecture (ODA). She explained that as recently as two years ago, Telia had at least “six different ways of doing order to activation” and “proposing products to customers” with six or more order to activation stacks across B2C and B2B markets in different countries.

B2C 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. What are some of the technical challenges for CSPs as they improve their digital experience architectures?

Oracle 130
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Unleashing creativity with the programmable telco

TM Forum

A programmable network (or a software-defined network) separates the network architecture from the software that controls network devices and services and exposes network services and capabilities through standards-based APIs. B2B and B2C customers want more choice and more flexibility. Defining the programmable telco.

Network 132
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Unified commerce elevates customer experience for Hippo Stores

CIO Business Intelligence

Such a technology strategy has provided the much-needed agility beyond just elevating customer experience and reducing costs. To gain agility, we had to build technology in-house. The team that built the solution consisted of engineers with strong skills in Ruby, Node, React, and DevOps.

Retail 84