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Three Ways Banks Can Improve Identity Authentication and Customer Data Privacy

CIO Business Intelligence

A massive shift to cloud and API-based ways of working has made the sector become more agile and innovative, but it has also opened the floodgates for identity theft. Have you thought about what can be done with this device to enhance identity authentication? Avaya’s research report reveals three critical ways to do so.

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2023 CCaaS Trends, Insights, and Statistics to Know

CIO Business Intelligence

Here’s where Avaya sees the market heading… The Growth of Hybrid Cloud Among Large Enterprises SMBs will continue to benefit from CCaaS this year with the ability to consume advanced capabilities that were previously out of reach. On-premises and cloud both have demand for enterprises today.

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