Eric D. Brown

MARCH 5, 2024

For companies, natural language processing and conversational AI technologies unlock new possibilities for improving customer support, streamlining repetitive operations, and extracting valuable insights from unstructured sources like customer feedback and social media interactions.

Artificial Intelligence 130

Artificial Intelligence Strategy Applications Examples 130

Eric D. Brown

MARCH 5, 2024

For companies, natural language processing and conversational AI technologies unlock new possibilities for improving customer support, streamlining repetitive operations, and extracting valuable insights from unstructured sources like customer feedback and social media interactions.

Artificial Intelligence 100

Artificial Intelligence Strategy Data Applications 100

Future of CIO

JANUARY 11, 2013

A Transformation needs strategic guideline & policy. As many organizations are at an inflection point in digital transformation, the transformation-driven, effective CIOs can help to orchestrate such change in organizational structure (vertical), working structure (horizontal) and social structure through the latest digital technology.

Architecture 45

Architecture Agile Government Strategy 45

Future of CIO

JANUARY 20, 2016

There is an explosion of digital technologies related to business today such as SMAC, and they are key forces to shape unique digital capabilities and improve business process efficiency and agility. IT implementation with change management best practices - should aim at improving customer experience.

Strategy 45

Strategy Data System Guidelines 45

Future of CIO

NOVEMBER 6, 2012

A clear vision will help to craft a good strategy—make the right set of choices, follow-through guidelines, and take a series of actions to lead to the future. furthermore, it may be necessary to use a 3x4 matrix and include a Consumer (final user) perspective, or even 4x4 include a social perspective.

How To 40

How To Enterprise Enterprise Exercises 40