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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

Today, more and more individuals leverage remote working tools such as Microsoft Teams, Google Meet, Zoom, WebEx, GlobalMeet, and cloud-based PBXs, to enable business continuity. ’ Outbound testing increased, as did reliance and on and the usage of VoIP technologies, according to Hayes.

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5 signs that your business technology is falling behind

mrc's Cup of Joe Blog

In a business world that requires agility to compete, manual processes must be eliminated. Also if you still have someone who takes initial calls and routes them to where they need to go, there’s technology that does this for you and it’s usually built into most VoIP.”. Why is this so important?

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