CIO Business Intelligence
DECEMBER 26, 2023
Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.
Vox
JANUARY 19, 2023
Scrutiny of the agency and the airlines it regulates has only grown over the past several years, especially amid an ongoing pilot shortage, surging fuel prices, rising tensions over working conditions, and increasingly problematic IT systems. The FAA’s current budget is less than it was in 2004, after accounting for inflation.
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