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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce skills are among the most sought-after in the IT industry and demand is soaring.

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Making self-service Network slice-as-a-Service a commercial reality

TM Forum

The Catalyst is championed by Telefónica and American Tower Corporation, with NTT Data as prime system integrator and supported by participants Akamanta, Blue Prism, Compax Software Development, MATRIXX Software, and Salesforce. Open Digital Architecture. Application Framework (TAM). as well as the.

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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. What are some of the technical challenges for CSPs as they improve their digital experience architectures?

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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. Telecoms IT has changed fundamentally over the last decade. This excerpt from our latest report. '. going to all this trouble.

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