Applications Business Intelligence Survey Unified Communications 
CIO Business Intelligence
FEBRUARY 13, 2023
This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). And it’s not just applications development where such tools are having an impact. Enterprise communications services saw slow but steady 1.6%
CIO Business Intelligence
MARCH 9, 2022
It enables businesses to operate efficiently and effectively as well as communicate both internally and externally in multiple ways that enhance the employee experience, and support customer needs and business goals. Evolution of business voice technology. Here are some examples.
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