Spearline Testing

NOVEMBER 5, 2020

For starters, agents who moved from the office to their home had to connect to their contact center solutions over the public internet. “Something as simple as Internet bandwidth on the home internet connection now had a significant bearing on the quality of service that they could provide to their customers.”

Telecommunications 142

Telecommunications VOIP Quality Assurance Unified Communications 142

Spearline Testing

JULY 16, 2019

The telecoms industry has undergone a fundamental transformation with the decline of traditional landlines and the rapid evolution of technologies such as smart devices, Voice over Internet Protocol (VoIP), the Internet of Things (IoT), 5G, and cloud computing. Connectivity is now a basic need.

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Network Telecommunications Unified Communications IBM 60

CTOvision

NOVEMBER 2, 2016

After spinning off from Lucent Technologies and AT&T, Avaya became the experts in SIP, Internet telephony, unified communications and collaboration (UCC) and all thing VOIP. Each endpoint has its own fully isolated path to a specific application on a server. This pathway is a fully isolated segment.

How To 150

How To Firewall Network Data Center 150